Power BI
Hi, I’m
Ntebogeng Diphare
Forex Service Banker
Johannesburg
Summary
Experienced Financial Services professional and proven leader with an insatiable passion for client-centric services and gifted at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
4
years of professional experience
Work History
Capitec BusinessJohannesburg , Gauteng
Forex Service Banker
10.2023 - Current
Job overview
- Ensuring KYC and compliance standards are met
- Receiving and resolving client issues without disruption to business and compromising client relationships.
Platinum LifeJohannesburg , Gauteng
Sales Consultant
04.2023 - 09.2023
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Microsoft SA
BI Data Analyst
11.2022 - 04.2023
Job overview
- Created business intelligence models to identify opportunities for growth.
- Wrote SQL queries to extract data from databases and analyse data to inform business strategies.
- Applied analysis skills, leveraging insights, developing and deploying data models and evaluating and improving existing models to create solutions.
Sugar Bay Holiday CampZinkwazi , KwaZulu-Natal
Sales Assistant
09.2021 - 04.2022
Job overview
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Rhodes University Grahamstown
Bachelor Of Arts from Law (Pre-Law)
04.2019
Meridian College Phalaborwa Phalaborwa, Limpopo
National Senior Certificate
12.2015
Skills
Leadership
undefinedReferences
- Teboho Molefe, +27 69 418 5147
- Kerapetse Senna, tsetsesenna@gmail.com
Education
Bachelor of Arts, 2019, National Senior Certificate, 2015
Accomplishments
- Achieved exceptional results by completing a data analysis and visualization project for a travel-tech company in India with accuracy and efficiency.
Software
Timeline
Forex Service Banker
Capitec Business
10.2023 - Current
Sales Consultant
Platinum Life
04.2023 - 09.2023
BI Data Analyst
Microsoft SA
11.2022 - 04.2023
Sales Assistant
Sugar Bay Holiday Camp
09.2021 - 04.2022
Rhodes University
Bachelor Of Arts from Law (Pre-Law)
Meridian College Phalaborwa
National Senior Certificate
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