Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ntebaleng Moloi

Gauteng, VOSLOORUS

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

9
9
years of professional experience

Work History

Waitress

Illy Go
04.2018 - 12.2023
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Inspected dishes and utensils for cleanliness.

Cleaner

Tambo Memorial Hospital
01.2015 - 02.2018
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.

Education

High School Diploma -

Ekurhuleni West Collage
Germiston
04.2001 -

Skills

  • Age Verification
  • Time Management
  • Cash Handling
  • Team building
  • Cleanliness
  • Transactions and Cash Handling
  • Service prioritization
  • Reliable and Responsible

Timeline

Waitress

Illy Go
04.2018 - 12.2023

Cleaner

Tambo Memorial Hospital
01.2015 - 02.2018

High School Diploma -

Ekurhuleni West Collage
04.2001 -
Ntebaleng Moloi