Document Management Specialist, providing general administrative back-up and other duties. More than 4 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Records Management
Global Maritime Legal Solutions
Benoni
05.2017 - Current
Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
Contacted document requestors and obtained additional information required to process document requests.`
Generated targeted correspondence to accompany transmission of outgoing document packages.
Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Managed file archival and information retrievals.
Worked with internal staff to process documents and sent for closing.
Assisted with document troubleshooting and recovery of corrupt documents and files.
Provided training to contract development teams on proper responses and areas of flexibility within contracts.
Reviewed and approved all client contracts prior to submission.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Built and updated diverse documents, charts, tables and mail merges using various programs.
Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
Created data books in physical, digital and CD formats.
Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
Manipulated and converted documents to meet needs of individual personnel or projects.
Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
Customer Service supervisor / help desk support /QA specialist at Epiq Global Solutions legal servicesCustomer Service supervisor / help desk support /QA specialist at Epiq Global Solutions legal services