Nqobile Mpilonhle Mlitwa
Durban,South Africa
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Sales assistant
Lizzard Factory Shop
Durban, KwaZulu-Natal
01.2023 - 01.2025
- Collaborated effectively with team members to meet sales targets.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
- Delivered exceptional after-sales service, encouraging repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Built strong relationships with regular customers for repeat business.
Education
Bachelor of Arts - Industrial Psychology
University of Kwa-Zulu Natal
Durban, KwaZulu-Natal 01.2021 -
Skills
- Electronic point-of-sale systems
- Price tagging
- Technical product understanding
- Sales target achievement
- Cash handling
- Basic accounting
- Stock control
- Positive attitude
Languages
English
Fluent
Isizulu
Native
Affiliations
- soccer
Timeline
Sales assistant
Lizzard Factory Shop
01.2023 - 01.2025
Bachelor of Arts - Industrial Psychology
University of Kwa-Zulu Natal
01.2021 -
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