NQOBILE ENNOCENTIA MAHLANGU
HR Intern
Standerton,Mpumalanga
Summary
Ambitious Human Resources Intern pursuing and trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
3
3
years of professional experience
Work History
Sales Representative
Coca-Cola Beverages South Africa
05.2023 - 04.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Identified and tapped into new markets, significantly expanding customer base.
- Participated in trade shows and conferences to network and generate leads.
- Conducted detailed market analysis to guide development of sales strategies.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Built relationships with customers and community to promote long term business growth.
HR Intern
Standerton Hospital
06.2019 - 03.2021
- Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Updated and maintained employee records to respond quickly to requests for information.
- Answered phone and performed clerical duties to assist human resources department.
- Maintain training records
- Research training opportunities
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Processed payroll accurately and timely, ensuring all employees were compensated fairly for their work contributions.
- Filed paperwork, sorted, and delivered mail and maintained office organization, for example managed approximately 30+ emails, calls and faxes per day.
Education
Marketing NQF Level 4 -
KLM Empowered Institute
Germiston South Africa01.2024
Human Resource Management NQF level 6 -
Majuba Tvet College
Newcastle South Africa01.2018
National Senior Certificate -
Jandrell Senior School
NN South Africa01.2015
Skills
- Time management and organization
- Problem-solving and analytical thinking
- Adaptability and flexibility
- Conflict resolution and negotiation
- HRIS systems
- Ms Office
- Recruitment software
- Benefits Administration
- Administrative assistance
- Conflict Resolution
- Human Resources Support
- Personnel Management
- Clerical Oversight
- Information Protection
References
- TM MLANGENI, 0609801402, Colleague
- NF MLOTSHWA, 072299915, Supervisor
- A BUDAZA, 0609801433, Supervisor
Timeline
Sales Representative
Coca-Cola Beverages South Africa
05.2023 - 04.2024
HR Intern
Standerton Hospital
06.2019 - 03.2021
Marketing NQF Level 4 -
KLM Empowered Institute
Human Resource Management NQF level 6 -
Majuba Tvet College
National Senior Certificate -
Jandrell Senior School
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