Summary
Overview
Work History
Education
Skills
Timeline
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Nqobile Wendy Khumalo

Nqobile Wendy Khumalo

Supply Chain And Sales Professional
Durban

Summary

Dedicated professional with a passion for people and problem-solving. Experienced in retail and consumer industry with a strong focus on sales. Supply chain graduate with a proven track record of achieving results. Ambitious and hardworking individual committed to continuous learning and personal growth.

Overview

11
11
years of professional experience
4034
4034
years of post-secondary education

Work History

Account Manager

CCBSA - Coca Cola South Africa
01.2025 - Current
  • Manage execution in trade.
  • Provide quality customer service.
  • Placing Orders
  • Introducing new products
  • Providing product knowledge
  • negotiating promotion deals
  • Business development practices
  • meet KPIs MTD and YTD as stipulated on scorecard
  • Sell products in order to meet volume targets for the business.
  • Be the first point of contact for the customers

National Accounts Administrator

CCBSA
02.2024 - 12.2024
  • Coordinate all aspects related to point of material for Shoprite Accounts.
  • Support key account managers with order taking from national and regional customers to drive volume growth.
  • Provide support on the Business-to-Business (B2B) ordering system by conducting daily checks to identify and resolve systematic pricing discrepancies.
  • Manage key account queries and resolve historical or built-up pricing claims resulting from systematic pricing discrepancies to ensure timeous resolution of claims.
  • Review daily reports (e.g. out of stock, sales performance, new store openings and sales out data), and highlight execution gaps and opportunities to support critical decision making.
  • Coordinate all internal and external customer meetings and prepare post customer interaction reports to highlight critical action items.
  • Support key account managers with administrative tasks related to strategic projects and plans.
  • Track and review channel or customer business plans.
  • Support with internal engagements.

Senior Sourcing and Procurement Lead

BEAPO (PTY) LTD
05.2023 - 12.2023
  • Lead small to medium-sized teams with diverse backgrounds, skills, and knowledge.
  • Conduct recruitment interviews.
  • Ensure discipline is maintained.
  • Manage relationships with stakeholders.
  • Ensure customer satisfaction.
  • Manage relationships with suppliers and negotiate best prices.
  • Standardize procurement process resulting in cost savings.
  • Audit procurement governance in organization.
  • Compile tender documents and present contracts to Managing Director (MD).
  • Evaluate PO coordination and adjudication contracts on quality, cost and purchasing principles.
  • Contract Management.
  • Reporting of BBBEE procurement spend.
  • Initiate BBBEE deals.
  • Create Key Performance Indicators for the team.
  • Drive RFX processes in the organization.

Inventory Analyst

SOUTH AFRICAN BREWERIES/ AB-INBEV
03.2021 - 04.2023
  • Managing all physical stock at Depot level with the use of SAP.
  • Accounting for all breakages, write offs and salvages.
  • Managing Demand Vs Supply.
  • Managing driver charges and adjusting them according to driver credits and debits.
  • Managing Warehouse utilization.
  • Managing Supply Chain Overheads.
  • Managing warehouse quality index.
  • Managing/ accounting for inventory costs and expenses.
  • Managing Customer invoicing.
  • Implementing best Stock Controlling Practices.
  • Implementing FIFO in the warehouse.
  • Implementing of ABC analysis in the Warehouse.
  • Implementing Strategies to avoid stock losses and expiries.
  • Integration with sales team to introduce new brands.


Account Manager

SOUTH AFRICAN BREWERIES/ AB-INBEV
07.2018 - 02.2021
  • Managing an account batch of 120 customers.
  • Negotiating and influencing sales and up-selling products.
  • Acquisition and on boarding of new customers.
  • Visual merchandising of AB-In Bev products at customer sites.
  • Providing guidance to customers around key business decisions.
  • Reaching an annual Volume sales target.
  • Developing Business Development plans for customers.
  • Presenting Customers with new immerging brands.
  • Provide Business solutions for small businesses.
  • Promote incentive initiatives to Customer for more business.
  • Visiting Customers once per week to provide face to face comfort.
  • Being the Point of contact and the face of the company to customers.
  • Chase new business by creating new customer accounts and providing on boarding practices.


Sales Trainee

SOUTH AFRICAN BREWERIES/ AB-INBEV
01.2018 - 06.2018
  • Calling Customers daily.
  • Implementing promotional activities at various outlets.
  • Managing customer credit accounts.
  • Maintaining customer relationships.
  • Net new customer acquisition.
  • Proactive enablement and training efforts to become more knowledgeable on company products.


Sales Consultant

SWAROVSKI
02.2014 - 06.2017
  • Visual merchandising.
  • Welcoming and assisting customers.
  • Managing Reverse logistics in store.
  • Up selling Customer purchases.
  • Processing sales.
  • Style customers by matching their jewelry to the outfits.
  • Manage customer complaints.
  • Meeting Individual targets of R200k a month.
  • Understanding the brand and the products to clearly inform the customer.
  • Build a loyal customer base.


Education

Bachelor of Administration - Public Administration And Supply Chain Management

University of Kwa- Zulu Natal
Durban, South Africa

Bachelor of Commerce Honors Degree - Supply Chain Management

University of Kwa-Zulu Natal
Durban, South Africa

Skills

  • Customer service
  • Customer relationship management
  • Microsoft office suite
  • Supply Chain
  • Procurement
  • Advanced SAP
  • Inventory Management
  • Warehouse Management
  • Conversant in CRM

Timeline

Account Manager

CCBSA - Coca Cola South Africa
01.2025 - Current

National Accounts Administrator

CCBSA
02.2024 - 12.2024

Senior Sourcing and Procurement Lead

BEAPO (PTY) LTD
05.2023 - 12.2023

Inventory Analyst

SOUTH AFRICAN BREWERIES/ AB-INBEV
03.2021 - 04.2023

Account Manager

SOUTH AFRICAN BREWERIES/ AB-INBEV
07.2018 - 02.2021

Sales Trainee

SOUTH AFRICAN BREWERIES/ AB-INBEV
01.2018 - 06.2018

Sales Consultant

SWAROVSKI
02.2014 - 06.2017

Bachelor of Administration - Public Administration And Supply Chain Management

University of Kwa- Zulu Natal

Bachelor of Commerce Honors Degree - Supply Chain Management

University of Kwa-Zulu Natal

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Nqobile Wendy KhumaloSupply Chain And Sales Professional