Nqobile Thembi Mtshali
9002280774081
Umlazi
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Sales and Cashier
Plaza Butchery Group
12.2012 - 07.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product selections and inquiries.
- Resolved customer complaints promptly, fostering positive relationships.
Receptionist
Umongo Investments
08.2025 - Current
- Managed multi-line phone systems, directing calls to appropriate departments efficiently.
- Greeted and assisted visitors, ensuring a welcoming environment and prompt service.
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Maintained organized front desk area, enhancing overall office productivity.
Education
Grade 12 - Isizulu, English, Life Orientation, Business Studies, Accounting
Mqezeni High School
01.2008
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
ADDITIONAL TRAINING
- TYPE OF TRAINING Security
- Welding
- Drivers Licence C1
Timeline
Receptionist
Umongo Investments
08.2025 - Current
Sales and Cashier
Plaza Butchery Group
12.2012 - 07.2025
Grade 12 - Isizulu, English, Life Orientation, Business Studies, Accounting
Mqezeni High School