I am a dynamic and committed professional with a strong track record of delivering impactful results. My passion for excellence drives me to build meaningful relationships, both within teams and with external partners, to achieve shared goals collaboratively. I thrive in fast-paced environments, bringing adaptability and a proactive approach to every challenge. Dedicated to continuous growth, I consistently go above and beyond to contribute to ongoing improvement and success.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
People Master Data Analyst
AngloAmerican
Johannesburg
07.2023 - Current
-Conducted data analysis to develop and implement data quality improvement plans, increasing data accuracy to 90% and retention quality by 85% across the business.
- Lead project management for the PMDM service line, executing 7 projects on time and within budget, resulting in a 30% improvement in service delivery efficiency. And improving our SLA to 98%
- Resolved 73% of system interface replication errors through advanced troubleshooting, reducing downtime by 20 hours per month and enabling seamless operations.
- Processed and fixed JML and AD accounts monthly, streamlining access management and reducing account-related issues by 67%.
- Managed the Smart Recruiter team of 3 members, improving recruitment efficiency by 36%% and reducing time-to-hire by 45 days to 21 days.
- Delivered scheduled stakeholder reports and compliance/clean-up reports, achieving 100% on-time delivery and reducing compliance discrepancies across the business.
- Facilitated continuous process improvements, implementing client interactive trainings that boosted client response rates to system by 50%.
- Drove quality assurance and managed change control processes, ensuring 100% of configuration requests and modifications were tested and implemented without errors, reducing post-implementation issues by 53%.
Aligned company-wide departments through standardized nomenclature, hierarchies, attributes, taxonomies within all master data domains.
Conducted regular training sessions for end-users on proper handling of sensitive master data records.
Optimized system performance by routinely updating metadata definitions and ensuring consistent documentation standards.
Mentored junior analysts on best practices for managing large data sets, improving overall team performance.
Developed customized reports for senior management, enabling informed decision-making based on accurate master data insights.
Assisted in the migration of legacy systems to new platforms while preserving historical information accuracy.
People Master Data Administrator
AngloAmerican
Johannesburg
01.2022 - Current
-Maintained accurate employee and contractor data for over 1,000 global employees across Technical, Sustainability, Corporate North, Corporate South, and Rest of World divisions, ensuring compliance with regional regulations.
-Managed position and contractor records for over 3,200 roles, streamlining updates to reduce data discrepancies by 75%.
-Resolved an average of 250 data-related queries weekly, escalating complex cases to ensure 95% resolution rate within 24 hours.
-Processed 120 onboarding, offboarding, contract extensions, transfers, and detail changes monthly, reducing processing time by 60% through workflow optimization.
-Improved data quality by 65% through regular audits and implemented reporting processes that reduced errors in 3 key systems
-Conducted quarterly evaluations of master data processes, identifying and implementing 5 process improvements that enhanced efficiency by 70%.
-Performed monthly user access permission reviews for 500 accounts, mitigating security risks and achieving 100% compliance with security policies.
-Supported 2 system migrations by mapping and converting 10,800 master data records, ensuring 98% data integrity during integrations.
-Modified 4 databases to align with strategic goals, improving data accessibility for 300 users by 25%.
-Conducted 50 tests annually to identify database issues, implementing fixes that reduced system downtime by 70%.
Liaised with IT departments to address technical issues affecting the performance or integrity of master data systems.
Enhanced data quality by implementing rigorous validation and verification processes.
Consolidated multiple sources of disparate information into a single unified view for more streamlined decision-making processes within the organization.
Evaluated the effectiveness of master data administration processes on a regular basis, identifying areas for improvement and implementing changes as needed.
Improved efficiency of data updates by automating routine tasks using custom scripts and tools.
Conducted regular reviews of user access permissions, ensuring appropriate levels of security were maintained at all times.
Reduced errors in master data by conducting regular audits and addressing discrepancies promptly.
Supported system migrations and integrations by mapping and converting master data between different formats.
Streamlined master data management by consolidating duplicate records and standardizing naming conventions.
Set up and controlled user access levels across databases to protect important data.
Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
Conducted tests to identify issues and make necessary modifications.
Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
Set up and controlled user profiles and access levels for each database segment to protect important data.
Reporting Intern
Gauteng Department of Education
Johannesburg
08.2020 - 01.2022
-Compiled and consolidated 2 daily and 2 weekly reports for the Chief Director, ensuring timely delivery and reducing reporting turnaround time by 2 hours.
-Managed data collection, administration, and analysis all the schools in the Tshwane region, improving data processing efficiency by [50%] through streamlined workflows.
-Developed strong relationships with colleagues across all departments, facilitating [20%] faster information exchange for reporting deadlines.
-Assisted in preparing presentations based on reported findings, enabling clear communication of results to technical and non-technical stakeholders.
-Recommended 2 process improvements, resulting in [13%] increased efficiency in data collection and analysis, saving 2.5 hours week.
-Identified and resolved discrepancies in datasets, ensuring at least 85% accuracy in final reports and reducing errors by 15%.
Communicated effectively with internal stakeholders to ensure all necessary data was included in reports, resulting in more informed decision making.
Participated in regular training sessions to stay current on best practices related to statistical analysis, visualization techniques, and relevant software tools used for reporting tasks.
Streamlined report generation process by automating repetitive tasks using Excel macros and formulas.
Maintained strict confidentiality when handling sensitive financial and proprietary information during the reporting process.
Developed strong relationships with colleagues across departments to facilitate efficient information exchange for reporting purposes.
Enhanced data accuracy by rigorously verifying and cross-checking information before incorporating it into reports.
Drove continuous improvement efforts within the reporting team by actively participating in feedback sessions and implementing lessons learned from past projects.
Conducted extensive research on industry trends and competitor performance as part of ongoing market analysis efforts, informing future company strategies.
Identified discrepancies in datasets through meticulous attention to detail, ensuring the highest level of accuracy in final reports.
Assisted in the preparation of presentations based on reported findings, enabling clear communication of results to both technical and non-technical audiences alike.
Contributed to the development of a centralized database system, streamlining access to crucial information needed for reporting tasks.
Recommended process improvements that led to increased efficiency in data collection and analysis for reporting purposes.
Collaborated with team members to collect, analyze, and synthesize data from various sources for the creation of thorough reports.
Supported timely decision-making for management by consistently delivering accurate and comprehensive reports within deadlines.
Completed research, compiled data, and assisted in timely reporting.
Developed relationships with sources and contacts to gain additional insight.
Planned and conducted research and pitched long-form stories to promote investigative news topics.