Nqobile Nhleko
Ive Been A Flight Controller For 2 Years .i Can Make A Workplace And Ensuring Things Are Under Control Under My Management
Benoni
Summary
Dynamic Flight Instructor at OR Tambo International Airport, recognized for enhancing student confidence through tailored training and effective communication. Expert in emergency procedures and safety management, I foster a culture of continuous improvement, ensuring compliance with FAA regulations while delivering exceptional customer service and problem-solving solutions in high-pressure environments.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Flight Instructor
OR Tambo International Airport
02.2024 - Current
- Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
- Boosted student confidence levels by offering constructive feedback during debriefings after each instructional session.
- Organized and conducted cockpit familiarization classes and prepared reports on students' proficiency.
- Promoted a culture of continuous improvement within the flight school environment through regular self-assessment and peer evaluations.
- Led emergency procedure training, significantly increasing student confidence and competence in handling unexpected situations.
- Advocated for adoption of energy-efficient flight practices, reducing fuel consumption and operational costs.
- Planned, forecasted, managed and scheduled training resources to support Number training flights per week.
- Customized training approaches to accommodate students with varying levels of experience, enhancing learning outcomes.
- Facilitated workshop on aviation safety, emphasizing importance of communication and teamwork in preventing accidents.
- Managed aircraft maintenance schedules, ensuring all training aircraft were in compliance with FAA regulations and safe for student use.
- Negotiated with aircraft vendors for maintenance services, ensuring minimal downtime and uninterrupted training schedules.
Check in Agent
ORTambo International Airport
04.2023 - 01.2024
- Managed challenging situations professionally, deescalating conflicts and finding appropriate resolutions.
- Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
- Ensured accurate flight information was communicated to passengers, minimizing confusion and delays.
- Facilitated smooth boarding processes by guiding passengers towards designated gates efficiently.
- Monitored flight schedules closely, providing timely updates to passengers regarding potential delays or cancellations.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Education
Matric -
Lesiba Secondary School
Johannesburg Skills
Classroom management
Certification
Matric
Timeline
Flight Instructor
OR Tambo International Airport
02.2024 - Current
Check in Agent
ORTambo International Airport
04.2023 - 01.2024
Airside induction
02-2023
Matric
01-2022
Matric -
Lesiba Secondary School
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