Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nqobile Mhlongo

Durban

Summary

I am an organised, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Overview

2
2
years of professional experience

Work History

Universal Banker

Standard Bank of South Africa Malelane Branch
06.2016
  • Origination of bank accounts
  • Linking of accounts to Atm cards and Master cards for walk in customers
  • Order replacement credit cards from card division upon customer's request
  • Assisting customers with loan applications and advising customers as well
  • Process fixed savings account transactions for all walk in customers
  • Issuing of provisional statements, balance and other enquiries for all walk in customers.

Financial Planning Personal Assistant

Standard Bank of South Africa Malelane Branch
07.2014 - 04.2015
  • Financial Planner diary management
  • Scheduling of all appointments for customers
  • Handling customer queries by liaising with product providers
  • Capturing and updating customer data on the bank system
  • Extracting information for customers
  • Maintaining files and customer data base, initial and maintenance.

Library Assistant/ Volunteer

Ethekwini Municipality Libraries
11.2012 - 10.2013
  • Issuing and discharging library's cauterized circulation system
  • Shelving of books, shelf reading, inspection, location of library material
  • Undertaking front line services to the public
  • Registering new library membership and handling internet booking
  • Capturing library membership data on data system
  • Photocopying, answering the library phone
  • Collecting and recording fines
  • Reporting to supervisor/Librarian.

Education

Human Resources Management -

Durban University of Technology
10.2013

Skills

  • Excellent computer skills as well as working on Microsoft office (Word, Excel, Power Point)
  • Excellent verbally and writing
  • Conflict management skills: Troubleshooting and problem solving
  • Leadership skills: Decision making, paying attention to details and time management
  • Ability to maintain strict levels of confidentiality
  • Ability to prioritize and organize work in time
  • Good team player
  • Presentation skills: I have received sufficient training on oral preparations
  • Interpersonal skills: Ability to interact, work and communicate well with other people
  • Active listening, patient, flexible, responsible and motivational as well

References

  • Nozipho Phungula, Standard Bank of South Africa kingsmead Branch, Branch Manager, 0313741900/0833171123
  • Michael Khoza, Rcl foods (pty) Ltd, Fitter Artisan, 078 768 0206
  • Ralph Nkonde, Standard Bank of South Africa Malelane Branch, Financial Advisor, 013 791 1531/073 940 8847
  • Nyameko Sonjani, Standard Bank of South Africa kingsmead Branch, Team leader Universal Banker, 0313007131/0846452368

Timeline

Universal Banker

Standard Bank of South Africa Malelane Branch
06.2016

Financial Planning Personal Assistant

Standard Bank of South Africa Malelane Branch
07.2014 - 04.2015

Library Assistant/ Volunteer

Ethekwini Municipality Libraries
11.2012 - 10.2013

Human Resources Management -

Durban University of Technology

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Nqobile Mhlongo