Nqabakazi Qashani
Cape Town
Summary
Organized administrator with exceptional coordination, analytical, and communication skills. Extensive background in quality assurance, internal controls, project management, and data analysis with an unparalleled attention to detail. Experience working with all employment levels and across functional groups in a fast paced and highly dynamic work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Application Support Analyst
Inuka Fragrances
10.2020 - Current
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Participated in on-site requirements gathering sessions and translated client requirements to determine project scope.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
- Maintained strong knowledge of third-party risk management within vertical industry.
- Conducted and supported implementation delivery with client and internal departments.
- Demonstrated advanced knowledge of software delivery lifecycle and varied delivery methodology.
- Participated in on-site requirements gathering sessions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Collaborated with upper management to drive strategy and implement new processes.
Software Tester
Redpanda Software
03.2019 - 04.2020
- Collaborated with QA team to test software quality through manual and automated testing.
- Created satisfied customers by providing attentive customer service and quick problem solving.
- Supported test review, defect control and configuration management within delivery pipeline.
- Optimized test cases to maximize success of manual software testing.
- Documented testing procedures for developers and future testing use.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Mobile Application Tester
Syntell
01.2017 - 06.2018
- Developed and maintained defect databases for known issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Advised developers on problems with databases, performance and other issues.
Education
Information Technology
CapaCiti
Cape Town01.2015
Information Technology
Walter Sisulu University
Eastern Cape05.2014
Skills
- Performance Optimization
- Customer-facing presentation skills
- Data analysis
- UAT support
- User training
- MS Office
- Training documentation development
Certification
- SQL, IBM - 2015
Timeline
Application Support Analyst
Inuka Fragrances
10.2020 - Current
Software Tester
Redpanda Software
03.2019 - 04.2020
Mobile Application Tester
Syntell
01.2017 - 06.2018
Information Technology
CapaCiti
Information Technology
Walter Sisulu University
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