Nozipho Sindi Mabuza

Defence Force

Nelspruit , Mpumalanga

01.2012 - 12.2020

Handled Number calls per day to address customer inquiries and concerns.
Developed and maintained courteous and effective working relationships.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Received and processed stock into inventory management system.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Collaborated with team members to achieve target results.
Adhered to social distancing protocols and wore mask or face shield.
Worked with customers to understand needs and provide excellent service.
Used Microsoft Word and other software tools to create documents and other communications.
Resolved problems, improved operations and provided exceptional service.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Participated in team-building activities to enhance working relationships.
Improved operations through consistent hard work and dedication.
Prepared variety of different written communications, reports and documents.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.