Nozipho Tshabalala
Restaurant Manager
Newcastle
Summary
Dynamic Restaurant Manager with proven success at KFC Newcastle, excelling in operations management and customer engagement. Expert in inventory control, ensuring optimal stock levels while fostering a motivated team. Enhanced customer satisfaction through proactive feedback implementation, driving consistent quality and efficiency in service delivery.
Overview
21
21
years of professional experience
Work History
Restaurant Manager
KFC Newcastle
03.2004 - 11.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
Matric - Commerce
Nhlanhlayethu High School
Nongoma2002
Skills
Staff management
Operations management
Customer engagement
Recruitment
Schedule coordination
Inventory control and record keeping
Timeline
Restaurant Manager
KFC Newcastle
03.2004 - 11.2024
Matric - Commerce
Nhlanhlayethu High School