Nozipho Tlomatsana
Supervisor Credit Control
Pretoria
Summary
I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting. Resourceful Supervisor trained in resolution of critical issues within a time-sensitive environment with a successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
15
15
years of professional experience
22
22
years of post-secondary education
Work History
Supervisor Credit Control
Mix Telematics Africa
9 2019 - Current
- Overall running of debt including evaluations
- Setting targets for credit controllers
- Debtors Month end running of Statements, allocation of funds as required to facilitate processing
- Assisting with queries from customers/clients and internally assisting sales as required
- All new account vetting, updating accounts as required, to be authorized journals, general housekeeping as required, master data maintenance
- Cash Flow forecast, weekly /monthly collection debts as required
- Daily meeting to review age
- Assisting with documents for in-house legal department
- Day-to-day running of department
- Updating and writing SOP for Credit Control department
- Customer/Clients visit as required
- Staff recruitment as required
- Assisting Sales team with contracts, vendor Applications
- Preparing and maintaining for Audit
- Internally Book Value +/- 77 million.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies
- Demonstrated commitment to organization's core values, leading by example and fostering culture of excellence.
Credit Controller
Mix Telematics Africa - Midrand
05.2013 - 08.2019
- Full credit control function including the collection of outstanding debt of the full book
- Collection of (30 days, 60 days 90 days and 120 days +) arrears account
- Compile and distribute monthly invoices
- Obtain customer remittances and ensure correct payment allocations of all payments are done
- Reconcile accounts and attend to any customer disputes
- Communicate with customers to follow up outstanding debts
- Liaise with colleagues in different departments
- Building relationships with customers
- Align customer needs to business requirements
- Do Pro-Forma Invoices (advance invoices, From 12 months to months).
Credit Controller
Cell C Service Provider
05.2010 - 04.2013
- I work in a call center environment as an agent department of credit and risk
- I work as a credit controller in the early collections department
- I trace clients who are in arrears to make future payments arrangements (30 days, days and 90 days' arrears accounts) and handover to Legal department
- I collect data from clients; I negotiate payments, E-mail information to different departments
- I do inbound and outbound campaigns
- We also used Outlook as a means of communication and MS Word for letters to the clients.
Credit Controller
Vodacom Service Provider
04.2009 - 05.2010
- I work in a call center environment as an agent in the finance (consumer/early recoveries) department
- I collect data from clients; I negotiate payments, Reconciliation E-mail information to different departments including clients
- I trace clients who are in arrears to make future payments arrangements (30 days and 60 days arrears accounts)
- I monitor and alert clients of high usage on their accounts that also helps to detect if there is fraud on the account
- I am also a function/team building coordinator in my department
- Inbound and outbound campaigns
- Administration upload and download faxes
- Help Pre-legal & legal departments when there is back lock on accounts.
Education
Advanced Certificate in Credit Management -
Credit Professional
Johannesburg 04.2001 - 05.2023
Certificate in Accounting and Bookkeeping - undefined
SACOB
SpecCon (In-House) Intermediate Microsoft Excel Course - undefined
September 2016
BBA - Bachelor of Business Administration
Mancosa
Johannesburg, South Africa 04.2001 -
Skills
Management
Problem solving
Staff Management
Process Improvement
Strategic Planning
Training and mentoring
Goal-Oriented
Negotiation
Financial Management
Teamwork and Collaboration
Self Motivation
Multitasking
Homeaddress
964 Glossa Road, Moreleta Park, Pretoria, 0181
Contactnumbers
- 0826474582
- 0116548046
Drivinglicense
C1
Languages
English, Fluent
Bilingual or Proficient (C2)
North Sotho, Fluent
Bilingual or Proficient (C2)
Zulu, Intermediate
Upper intermediate (B2)
Xhosa
Intermediate (B1)
Timeline
Credit Controller
Mix Telematics Africa - Midrand
05.2013 - 08.2019
Credit Controller
Cell C Service Provider
05.2010 - 04.2013
Credit Controller
Vodacom Service Provider
04.2009 - 05.2010
Advanced Certificate in Credit Management -
Credit Professional
04.2001 - 05.2023
BBA - Bachelor of Business Administration
Mancosa
04.2001 -
Supervisor Credit Control
Mix Telematics Africa
9 2019 - Current
Certificate in Accounting and Bookkeeping - undefined
SACOB
SpecCon (In-House) Intermediate Microsoft Excel Course - undefined
September 2016
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