Noziphiwo Zola
Mthatha
Summary
Pharmacy professional with commitment to maximizing operational efficiency and patient care. Proven ability to lead teams, manage inventory, and implement process improvements. Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance. Adept at ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Medirite
Butterworth
04.2025 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulatory standards and organizational policies.
- Managed inventory control processes, optimizing stock levels to prevent shortages and reduce waste.
- Trained and mentored pharmacy staff on best practices and updated procedures to enhance service quality.
- Implemented workflow improvements that streamlined prescription processing times and increased customer satisfaction.
- Led a high-performing team of pharmacy personnel to deliver exceptional patient care and service.
Community Service Pharmacist
Department of Correctional Services
Mthatha
02.2024 - 02.2025
- Oversaw medication management processes to ensure compliance with regulatory standards.
- Mentored and trained pharmacy staff on best practices in pharmaceutical care within correctional facilities.
- Implemented inventory control measures, optimizing medication distribution across multiple units.
- Collaborated with healthcare teams to develop individualized treatment plans for incarcerated patients.
- Led initiatives to improve patient education on medication adherence and health management strategies.
- Developed training materials and conducted workshops to elevate professional development among pharmacy staff.
Pharmacist Intern
Nelson Mandela Academic Hospital
Mthatha, South Africa
01.2024 - 12.2024
- Acquired foundational pharmaceutical experience, prepping for licensed pharmacist duties.
- Delivered patient care within practice scope under direct pharmacist supervision.
- Gained diverse exposure across multiple departments in a tertiary care setting.
- Nelson Mandela Academic Hospital, Mthatha
Office Administrator
General Botha Navy Base
Cape Town, South Africa
01.2016 - 01.2019
- Coordinated office activities and operations to secure efficiency.
- Created and updated records and databases with personnel, financial and other data.
- Facilitated communication between various cross-functional teams to ensure alignment and clarity through reports and spreadsheets as requested.
- General Botha Navy Base, Cape Town
Education
Bachelor of Pharmacy -
Rhodes University
Grahamstown, South Africa01.2023
Matric Certificate - undefined
St John's College
Mthatha, South Africa01.2012
Skills
- Problem solver
- Computer Literacy
- Strong numerical and analytical abilities
- Specific to instruction
- Critical thinking
- Good time management
- Code 10 Driver's license
- Innovative
- Report writing
- Excellent attention to detail
- Investigative
- Adaptability
- Teamwork
WORK EXPERIENCE
Mthatha Correctional Services Pharmacy, Mthatha Correctional Services Pharmacy, Mthatha, Community Service Pharmacist, Mthatha, South Africa, 2024-02, 2025-01, An opportunity to work as an independent pharmacist. Got exposure to a new setting in the pharmaceutical world.
LANGUAGES
English
IsiXhosa
Sesotho
Afrikaans
IsiZulu
Sepedi
References
References available upon request
EXTRA-CURRICULAR ACTIVITIES
Trojan Academic Initiative (TAI) Mentor for First Years Grahamstown JAN 2021 - DEC 2021 Mentoring and guiding first year pharmacy students on how to cope and balance academics and social life. Trojan Academic Initiative (TAI) Mentor for First Years Grahamstown JAN 2021 - DEC 2021 Mentoring and guiding first year pharmacy students on how to cope and balance academics and social life.
Accomplishments
Golden key nominee for 3 years
Deans List for 4 years
And Academic Colours
Certification
First Aid
Fire fighting
Basic Military
Timeline
Pharmacy Manager
Medirite
04.2025 - Current
Community Service Pharmacist
Department of Correctional Services
02.2024 - 02.2025
Pharmacist Intern
Nelson Mandela Academic Hospital
01.2024 - 12.2024
Office Administrator
General Botha Navy Base
01.2016 - 01.2019
Matric Certificate - undefined
St John's College
Bachelor of Pharmacy -
Rhodes University