Noxolo A. Mzukwa
Gauteng,
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions with a passion for leveraging data-driven insights to optimize organizational performance and enhance employee engagement. Strong communicator with a commitment to ethical data usage and continuous learning. Excited to contribute expertise in people analytics to drive positive change and foster a culture of innovation and inclusivity within organizations.
Overview
8
8
years of professional experience
Work History
People Analytics Specialist
Sanlam
03.2023 - Current
- Data Collection and Management: Gather, clean, and maintain HR data from various sources.
- Analysis and Insights Generation: Use statistical analysis and data mining techniques to uncover trends and insights related to employee behavior and performance.
- Predictive Modeling: Develop predictive models to forecast turnover and anticipate workforce needs.
- Reporting and Visualization: Create dashboards and reports to communicate findings to stakeholders.
- Strategic Support: Partner with HR and organizational leaders to provide data-driven recommendations .
- Continuous Improvement: Stay updated on industry trends and emerging technologies.
- Ethical Data Usage: Ensure compliance with data privacy regulations.
- Compliance Monitoring: Monitor organizational compliance within employment equity and skills development legislation (DoL/BBBEE).
- Developed strong client relationships through consistent communication and attentive service.
- Followed all company policies and procedures to deliver quality work.
HR Information Consultant
Sanlam
04.2019 - 02.2023
- Utilize human resource information systems (HRIS) efficiently and effectively to improve HR delivery
- Preparing, analyzing and completing any HR insights for business decisions on Weekly, Monthly, Quarterly and Annually as required
- Managing and monitoring and reporting on HR Operations in line with business requirements
- BBBEE reporting and preparing files for external verification
- Evaluate and report on all L&D initiatives and outcomes
- Facilitate alignment to L&D training initiatives and systems
- Developed comprehensive reports summarizing findings from data analysis activities, presenting clear recommendations for action to senior stakeholders.
- Optimized performance of existing databases by conducting regular audits and implementing necessary updates or improvements.
- Developed customized information strategies with focus on maximizing value and relevance for clients.
- Conducted gap analyses to identify opportunities for improvement in current information systems, proposing targeted enhancements as needed.
Graduate HR PA/Assistant
Sanlam
02.2018 - 03.2019
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- General administration/Co-ordinate all communication with stakeholders/Support the delivery of the graduate development program's (GDP) /Graduate recruitment/Prepare Group Induction & Follow-up Induction
- Support delivery of Be Well Programme
HR Intern
Media24
04.2016 - 02.2017
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with creation of comprehensive onboarding materials, improving employee retention rates.
- Provided exceptional customer service to both internal and external clients, resolving HR-related inquiries promptly and professionally.
- Efficiently managed time-sensitive tasks such as benefits enrollment periods and annual performance evaluations.
- Maintained professional relationships with external vendors providing HR services such as background checks or training materials providers.
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Conducted exit interviews with departing employees, gathering valuable feedback for continuous improvement efforts within HR department.
- Ensured compliance with labor laws through meticulous record-keeping and documentation practices.
- Participated in career fairs, promoting company brand and attracting top talent for open positions.
Education
Certificate - Power BI Data Analyst
TorqueIT
Johannesburg, South Africa2024
Certificate - Microsoft Power BI: Introduction
TorqueIT
Cape Town, South Africa2023
Certificate - Data Analysis
University of Cape Town
Cape Town, South Africa2021
Btech - Human Resources Development
Cape Peninsula University of Technology
Cape Town, South Africa2017
National Diploma - Human Resources Management
Cape Peninsula University of Technology
Cape Town, South Africa2016
Certificate - Information Literacy (Research Capabilities)
Cape Peninsula University of Technology
Cape Town, South Africa2014
Skills
- Customer Relations
- Expert Problem Solving
- Quality Assurance
- Data Analysis
- Data Visualization
- HR Knowledge
- Project Planning
- Quantitative skills
- Attention to Detail
- Ethical Conduct
Timeline
People Analytics Specialist
Sanlam
03.2023 - Current
HR Information Consultant
Sanlam
04.2019 - 02.2023
Graduate HR PA/Assistant
Sanlam
02.2018 - 03.2019
HR Intern
Media24
04.2016 - 02.2017
Certificate - Power BI Data Analyst
TorqueIT
Certificate - Microsoft Power BI: Introduction
TorqueIT
Certificate - Data Analysis
University of Cape Town
Btech - Human Resources Development
Cape Peninsula University of Technology
National Diploma - Human Resources Management
Cape Peninsula University of Technology
Certificate - Information Literacy (Research Capabilities)
Cape Peninsula University of Technology
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