NOXOLO NTULI
Acting Development Manager
Waterfall, Hillcrest
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To provide cost effective, reliable, secure and appropriate ICT services and systems to the organisation. To investigate, procure, implement, maintain and manage EE's Technical ICT systems.
Over the past 10+ years, I have worked on several projects in a variety of companies in IT industry. I have been able to provide strategic direction, I have been successful in adhering to strict deadlines, planning, and developing strategies for completing project tasks.
Currently acting as a Development manager (3 year 8 months’ up to date) – eThekwini municipality. 4 years 2 months’ experience as Application analyst – eThekwini municipality. 1 year 2 months’ experience as Information and management officer at eThekwini municipality – City fleet. 2 years 6 months’ experience as Junior Development Manager at Limarco 48. 9 months experience as Junior Systems Developer at Fused Information Engineering. 1 year experience as a Senior Tutor at Mangosuthu University of Technology.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Acting Development Manager
eThekwini Municipality – Electricity
Durban
01.2019 - Current
- Employed as Business Development Officer – eThekwini municipality
- Analyzing and creating project scope and milestones for EThekwini municipality initiatives
- Incorporate Quality Assurance standards in developing applications
- Managing ICT Development section under Electricity unit - eThekwini municipality.
- Maintenance and support of ERP system in use.
- Managing the handling and assigning of daily tasks within Development section
- Holding regular meetings with all departments to ensure open communication and expectations throughout a project
- Addressing business concerns in reference to products, services rendered or employee interactions
- Actively seeking to resolve any concerns while adhering to the EThekwini electricity policy and standards of behavior
- Ensuring proper communication concerning changes in established milestones or challenges that may affect the outcome of a project's completion date
- Communicating and organizing with team members to increase the EThekwini electricity 's outreach
- Developing and sustaining solid relationships with company stakeholders and customers
- Analyzing customer feedback data to determine whether customers are satisfied with company products and services
- Training and guiding business development staff
- Providing insight into product development and competitive positioning
- Keep abreast of new technology trends
- Managing the allocated ICT Development team budget
- Conducting market research to identify new business opportunities
- Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities
- Meeting with potential investors to present company offerings and negotiate business deals.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Working with business stakeholders to understand business needs and provide excellent service.
- Change management
Application analyst, Applications architect
eThekwini Municipality – Electricity
04.2016 - 06.2020
- Writing and developing task specifications for the project to meet business needs
- Acting capabilities for a development manager post
- Scheduling and conducting meetings for development team
- Participating in the preparation of Entity Relationship Diagrams (ERD), Data Flow Diagrams (DFD), and Functional Design Diagrams (FDD)
- Development of systems applications and maintaining program version control
- Provide support for existing applications including purchased packages
- Train users in application systems and processes
- Maintain users in application systems and procedures
- Maintain and support existing applications on a daily basis
- Incorporate Quality Assurance standards in developing applications
- Understanding and responsibility of ICT functions in ERP system (ELLIPSE)
- Understanding the behavior of software in order to deploy it and to troubleshoot problems, and generally should be good at several programming languages used for scripting or automation of routine tasks such as Jasper Reports, PL/ SQL, Oracle, Linux, Shell
- Designing reports using Jasper Reports and Oracle SQL Developer
- Responsibility of development team, setting up meetings and liaising with the business, writing and developing specifications
- Facilitating the design and development by providing organization specific
- Developing and documenting user manual.
Information and management officer
eThekwini Municipality
02.2015 - 03.2016
- Co-ordinate the application of procedural requirements and interprets database design or business requirements to enable development and maintenance or, modifications of Databases
- Control procedures associated with the organization of data and assess efficiencies with respect to the Production of information to support end user requests
- Attend to specific applications associated with maintaining database standards and security
- Control the performance of databases as a business information tool
- Provide desktop to end users using the Database Management Software for transactional and procedural information recording and reporting
- Develop, deliver and review training
- Apply methodology and enforces project standards.
Junior Development Manager
Limarco 48 pty ltd
08.2012 - 01.2015
- Managing the handling and assigning of daily tasks for Development team
- Holding regular meetings with all departments to ensure open communication and expectations throughout a project
- Understanding the behavior of software in order to deploy it and to troubleshoot problems, and generally should be good at several programming languages used for scripting or automation of routine tasks such as Jasper Reports, PL/ SQL, Oracle, Linux, Shell
- Designing reports using Jasper Reports and Oracle SQL Developer
- User administration (setup and maintaining account) -Maintaining system
- Verify that peripherals are working properly
- Quickly arrange repair for hardware in occasion of hardware failure -Monitor system performance
- Create file systems
- Install software
- Create a backup and recovery policy
- Monitor network communication
- Update system as soon as new version of OS and application software comes out
- Implement the policies for the use of the computer system and network
- Setup security policies for users and has a strong grasp of computer security
- Coordinates installation of computer operating system software and tests, maintains, and modifies software, using computer terminal: Reads loading and running instructions for system software, such as task scheduling, memory management, computer file system, or controlling computer input and output
- Full customer service, in meter management for eThekwini electricity ICT department (using ERP system)
- Maintained and supported existing applications on a daily basis
- Use of ERP system.
Junior Systems Developer
Fused Information Engineering
Durban
11.2011 - 07.2012
- Developing POINT of SALE applications using C# language
- Interact with the senior software developers and clients to understand the exact nature of programs required for the software
- Prepare flowcharts and organize a structure for the data defining the program code as per the software needs
- Write test plans and quality measuring parameters to validate if the program meets the expected efficiency and quality standards or not
- Code the program within the systems and conduct test runs
- Validate if the tests results match with the expected ones
- Advanced software development using C# language
- Generating month end reports(Manually and Automated Reports)
- Training clients and Designing user training manuals
- Use of SQL Database and the creation of database components
- Clients support and maintenance
- Development of windows based applications
- Proved successful working within tight deadlines and fast-paced atmosphere.
Senior Tutor
Mangosuthu University of Technology
01.2010 - 12.2010
- Teaching first year and part time students End User computing(Theory and Practical)
- Mentoring in Software Development 2 (Practical)
- Distributing Flyers and communicating with different people
- Collaborated with students to complete assignments, identify lagging skills and correct weaknesses.
Education
Senior Certificate (Grade 12) -
Gcwalulwazi High School
01.2003 - 01.2007
Information & Communication Technology
Tshwane University of Technology (1st Year)
Mpumalanga Province 01.2008 - 12.2008
National Diploma - Information & Communication Technology
Mangosuthu University of Technology
Durban 01.2009 - 01.2010
BTech - Information & Communication Technology
Durban University of Technology
Durban 01.2017 - 01.2018
Post Graduate Diploma - Management Sciences: Business Administration
Durban University of Technology
Durban 01.2021 - 12.2021
Skills
DBMS: Oracle , Access, Mysql, MS Sql, SQL, PL/SQL
undefinedAdditional Information
- Managing Development Section that has eight resources reporting directly to me
- Managing consultants that are supporting and maintaining ERP in use at eThekwini Electricity ICT
- Change Manager
- Managing projects within ICT
Overseeing ICT Development Projects at eThekwini Electricity ICT:
- National Electricity Regulations Fault Application (NER Forms)
- Bonus Incentive System Phase 1 and Phase 2
- DA Scanned Images
- Tender Tracking
- Site Survey (Planning branch)
- Venue Booking System
- WhatsApp Chatbot- Integration to Ellipse
- TIBCO projects
- Managing seamless integrations for Revenue Protection - Customer Service branch :
- Smart Service / Ellipse Integration
- Suprima / RMS integration
- Suprima/ Ellipse integration
Certification
Specialist Project Management Certificate
Timeline
Post Graduate Diploma - Management Sciences: Business Administration
Durban University of Technology
01.2021 - 12.2021
20486A: Developing ASP.net MVC Web Applications
04-2019
20480: Programming in HTML5 with JavaScript and CSS3
04-2019
Acting Development Manager
eThekwini Municipality – Electricity
01.2019 - Current
Linux Essentials Professional Development
06-2018
BTech - Information & Communication Technology
Durban University of Technology
01.2017 - 01.2018
Application analyst, Applications architect
eThekwini Municipality – Electricity
04.2016 - 06.2020
Information and management officer
eThekwini Municipality
02.2015 - 03.2016
Specialist Project Management Certificate
12-2014
Junior Development Manager
Limarco 48 pty ltd
08.2012 - 01.2015
Junior Systems Developer
Fused Information Engineering
11.2011 - 07.2012
Senior Tutor
Mangosuthu University of Technology
01.2010 - 12.2010
National Diploma - Information & Communication Technology
Mangosuthu University of Technology
01.2009 - 01.2010
Information & Communication Technology
Tshwane University of Technology (1st Year)
01.2008 - 12.2008
Senior Certificate (Grade 12) -
Gcwalulwazi High School
01.2003 - 01.2007
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