Noxolo Ncayiyana
Short-term Insurance Administrator
Kwamashu
Overview
8
8
years of professional experience
3
3
Languages
Work History
Claims Clerk
Proserve Group
02.2024 - 04.2024
- Prevented financial losses by identifying potential fraudulent activities through meticulous analysis of claim patterns and behaviors.
- Kept up-to-date on industry news, trends, and advancements to remain competitive in delivering high-quality claims services.
- Participated in staff training sessions to continually improve knowledge of industry best practices and company-specific processes.
- Tracked claim statuses diligently, keeping all parties informed of progress and any changes throughout the process.
- Maintained organized claim files, ensuring easy access to information for future reference or audits.
Short-term Insurance Administrator
Iqas
10.2017 - 01.2024
- Prepared applications, documents and data to renew insurance policies.
- Interacted with clients to assist with insurance needs.
- Liaised with estimating department to get project-specific quotes from brokers.
- Maintained compliance by submitting states' registration and annual reporting.
- Conducted thorough risk assessments to provide accurate underwriting recommendations to insurers.
Sales Representative
The Lawyer's Voice
02.2016 - 01.2017
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
RE5 - Insurance
Moonstone
09.2023
Insurance
Ikhwezi Training Institute
Durban 01.2017
NQF Level 5 - Digital Communications And Media
Pretoria Technical College
Pretoria 01.2011
Skills
Claims review
Timeline
Claims Clerk
Proserve Group
02.2024 - 04.2024
Short-term Insurance Administrator
Iqas
10.2017 - 01.2024
Sales Representative
The Lawyer's Voice
02.2016 - 01.2017
RE5 - Insurance
Moonstone
Insurance
Ikhwezi Training Institute
NQF Level 5 - Digital Communications And Media
Pretoria Technical College