Noxolo Mabena
Consultant
Kensington Randburg
Summary
A reliable and hardworking young lady with strong ethics and values seeking a challenging responsibility to develop and enhance my Career. Willing to go an extra mile to achieve the Company’s objectives and in turn gain quality knowledge.
Offering solid foundation in communication and client service, eager to learn and develop in client engagement field. Brings ability to quickly grasp new concepts and apply analytical skills to understand client needs. Ready to use and develop skills in relationship-building and problem-solving in client engagement role.
Overview
14
14
years of professional experience
2018
2018
years of post-secondary education
Work History
Client Engagement Consultant
Discovery Bank
08.2023 - Current
- Enhanced client satisfaction by delivering personalized, attentive service and addressing concerns promptly.
- Reference: Samantha Zondo 071 054 5845
- Ieshaam Jacobs 076 480 6018
Call Center Agent
MARKET SOUTH AFRICA
06.2011 - 07.2023
- Able to accurately describe product features and benefits to a customer
- Meeting agreed targets
- Promoting /selling/securing orders from existing and prospective customers through a relationship-based approach
- Presenting products to existing and potential customers and assisting them in selecting those best suited to their needs
- Making telephone calls and presentations to existing and prospective customers
- Assisting with KYC processes
- References: Bongiwe Nyilika 0730375915
Education
National Senior Certificate -
Ikageng School
RE5 Regulatory Examination. - Representatives in all Categories of FSPs
Moonstone Institute
Skills
- MS Office
- MS Word
- Strong inter-personal skills
- Written communication skills
- Oral communication skills
- Teamwork
- Ability to work under pressure
- Adaptability
- Rapport building
- Multi-tasking
- Time management
- Ability to prioritize work
- Ability to work with minimum supervision
- Working knowledge of office equipment
Personal Information
- Date of Birth: 11/07/88
- Gender: Female
Timeline
Client Engagement Consultant
Discovery Bank
08.2023 - Current
Call Center Agent
MARKET SOUTH AFRICA
06.2011 - 07.2023
RE5 Regulatory Examination. - Representatives in all Categories of FSPs
Moonstone Institute
National Senior Certificate -
Ikageng School
Similar Profiles
Oreneele MajaOreneele Maja
Client Service Representative at Discovery BankClient Service Representative at Discovery Bank
Mitchell MachiridzaMitchell Machiridza
Client Engagement at Discovery BankClient Engagement at Discovery Bank
Thulasizwe GwamandaThulasizwe Gwamanda
Sales Associate at Discovery BankSales Associate at Discovery Bank