Noxolo Hlophe
Export Sales Operations & Administration Specialist
Boksburg
Summary
Offering solid foundation in administrative tasks and eagerness to grow within professional environment. Brings ability to quickly learn and adapt to new systems, demonstrating proficiency in organization and time management. Ready to use and develop skills in project coordination and document management within Export Sales Operations role.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Operations & Administration Specialist
Thungela
Johannesburg, South Africa
09.2024 - Current
- Managed end-to-end export sales operations, ensuring accurate and timely execution of sales and distribution processes across global markets
- Ensured compliance with regulatory requirements and Thungela’s credit and risk standards for all export sales transactions
- Monitored customer credit positions, letters of credit, and contractual obligations to ensure timely execution of deliveries
- Coordinated shipping formalities, including bills of lading, demurrage, and dispatch, ensuring alignment with customer schedules and forecasts
- Administered logistics contracts, reconciled tonnes, and processed related invoices, optimizing trade documentation flow to reduce costs
- Collaborated with the Integrated Sales and Operations Planning (ISOP) team to provide market intelligence and ensure in-full, on-time delivery to customers
- Processed accurate and timely billing for traded and sundry sales, including dispute and quality settlements, and monitored accounts receivables/payables
- Utilized SAP ERP for contract, purchase, and sales order management, ensuring seamless integration of export sales operations
Domestic Logistics Specialist
Thungela
Johannesburg, GP
05.2023 - 01.2025
- Managed end-to-end domestic sales operations, ensuring fulfillment of contractual obligations and compliance with regulatory standards
- Coordinated logistics, monitored production availability, and ensured accurate documentation for trucking and deliveries
- Acted as the primary contact for domestic customer service, resolving queries, managing claims, and ensuring alignment with contract terms
- Developed tracking and reporting systems to monitor contractual obligations and streamline data handling processes
- Collaborated with internal and external stakeholders to optimize operations and improve cost efficiency
Senior Plant Metallurgist
Thungela
08.2022 - 05.2023
- Oversaw the Phola flotation section, ensuring quality and yield targets were met in alignment with production goals
- Conducted daily mass balance reporting and managed plant consumables, including flocculent and reagents
- Trained and coached flotation personnel on safety and operational procedures, ensuring compliance with safety protocols
- Developed and implemented solutions to operational problems, creating systems to prevent reoccurrence
Acting Metallurgical Engineer
05.2022 - 06.2022
- Responsible for month-end reporting, metallurgical accounting, and quality/yield reconciliation
- Ensured lab accountability and optimized train loading processes
- Managed safety procedures and ensured compliance with safety protocols
P.I.T in Metallurgical Engineering
Anglo American
Mpumalanga
02.2020 - 02.2022
- Gained exposure to various departments, enhancing technical and analytical skills
- Led a successful project and participated in career development courses
- Developed a deeper understanding of metallurgical processes and operational workflows
Education
Bachelor’s Degree - Metallurgical Engineering
University of The Witwatersrand
Johannesburg, South Africa 01.2015 - 12.2019
Skills
- Contract management
- Invoicing
- Credit monitoring
- Contract management systems
- Negotiation skills
- Process optimization
- Reporting techniques
- Operational troubleshooting
Accomplishments
- Successfully managed end-to-end export sales operations, ensuring compliance with regulatory and credit standards.
- Optimized trade documentation flow, reducing costs and improving flexibility for customers.
- Developed tracking and reporting systems to streamline data handling and improve operational efficiency.
- Collaborated with the ISOP team to ensure in-full, on-time delivery to customers, aligning with shipping schedules and forecasts.
Whythungela
- Passionate about contributing to Thungela’s mission of igniting value through sustainable thermal coal production and export.
- Committed to promoting an inclusive and diverse workplace, aligning with Thungela’s values of respect, collaboration, and innovation.
- Excited to leverage my expertise in export sales operations, logistics, and financial administration to drive organizational success.
Willingtomove
True
Personal Information
Age: 28
Timeline
Sales Operations & Administration Specialist
Thungela
09.2024 - Current
Domestic Logistics Specialist
Thungela
05.2023 - 01.2025
Senior Plant Metallurgist
Thungela
08.2022 - 05.2023
Acting Metallurgical Engineer
05.2022 - 06.2022
P.I.T in Metallurgical Engineering
Anglo American
02.2020 - 02.2022
Bachelor’s Degree - Metallurgical Engineering
University of The Witwatersrand
01.2015 - 12.2019