Noxolo Gumbi

Work History

RECEPTIONIST/ADMINISTRATOR

LOBSY TECHNOLOGIES

RANDBURG

11.2017 - 11.2023

General Office Duties, Greeting and welcoming society members, Coordinating/delegating the duties of staff/learners/support staff members and volunteers, Receiving and distributing mail (incoming and outgoing), Photocopying as needed for general office/individual staff members, Typing letters, memos, newsletters, Collection and maintenance of data, Collection of receipts after purchases, Maintain petty cash, Assist with school funds banking systems
Kept reception area clean and neat to give visitors positive first impression.
Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled complaints and questions, and re-directed calls to other team members.
Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Acted as first point of contact and set appointments for prospective clients.
Organized spaces, materials and catering support for internal and client-focused meetings.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

RECRUITING ASSISTANT

SMOLLAN TALENT SOLUTIONS

JOHANNESBURG HOUGHTON

02.2011 - 02.2015

Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Presented excellent first impression of company at interview and recruiting events.
Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
Assisted with background checks and verification of licenses.
Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
Advertised job opportunities on social media platforms and job boards.
Reviewed applications for experience and fit with posted positions.
Scheduled interviews for applicants and onboarding for new hires with departments in Number-person company.
Updated candidate profiles using Software.
Developed recruiting strategies to identify qualified candidates and build network.
Collaborated with hiring managers to understand job requirements and expectations.
Studied job descriptions and qualifications to determine applicant requirements.

FRONT DESK RECEPTIONIST

EKHAYA GUEST HOUSE

MBOMBELA

01.2009 - 12.2010

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Collected room deposits, fees, and payments.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Entered and updated sensitive customer information during check-ins and room changes.
Maintained confidentiality of sensitive data to protect customer and business information.
Trained new team members on company procedures, customer service and issue resolution.
Completed data entry and filing to keep records updated for easy retrieval.
Scheduled, coordinated and confirmed appointments and meetings.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Summary

Overview

Work History

RECEPTIONIST/ADMINISTRATOR

RECRUITING ASSISTANT

FRONT DESK RECEPTIONIST

Education

GRADE 12 - MATRIC

Skills

Certification

Additional Information - References

Work Availability

Timeline

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