Noxolo Dweba

Stock Manager

BP SA Island View Terminal (Petrochemical)

Period : From September 2008 to 2019

Stock Management:

• Manage and account for all bulk fuel stock within allowable tolerance as well as provide transactional integrity to the terminal with the assistance of a stock team .
• Recording and monitoring of all stock movements for BP and Other Oil Companies
• Daily stock reconciliations to ensure integrity of book stock/ records maintained
• Ensure deliveries take place and stock accounted for on delivery completion.
• Investigation and rectification of stock variations.
• Periodically reporting on stock performance through key performance indicators(KPI’s)
• Monthly and quarterly stock audits.
• Deal with head office regarding stock reporting, invoicing, and general problems.
• Ensure integrity of stock information
• Evaluate and monitor stock processes regularly to ensure compliance, and to (continuously) improve stock control environment.
• Scrutinize/analyse stock reports to resolve stock discrepancies such as variations, imbalances, intransits, uncleared sales, EDI rejects etc. that will affect product loss/gain.
• Ensure that source and control documents affecting stock movement are checked and filed as per BP and legal requirement.
• Comply with all relevant revenue authority regulations (as per legislation) for product duties and tax.
• Ensure that an adequate system of controls exists at the terminal
• Develop and motivate a the team of fulfillers and stock controllers to a performance and quality focused team.
• Enforce discipline through disciplinary processes.
• Manage costs ensuring that the stock unit operates within its budget.
• Ensure adherence to HSSE.
• Planning and Supply
• Produce quarterly forecasts and progression reports.
• Work with supply to develop a 3 monthly supply outlook plan
• Drive the planning and ordering process with supply schedulers with the objective of minimising supply chain costs.

Manage dealer financial Health,Development and Profitability.

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Improved business processes by analyzing current practices and recommending optimization strategies.

Maintenance of Dealer sales and Financial Data

Manage dealer replenishshments.

Dealer agreements management

Management of Debtors

Manage Dealer Development Programmes

Staff Management and Development

Maintenance and Control of Dealer Council Budgets

Working closely with Sales Staff

Budgetary and cost control.

Daily update of run downs / tracking sheets

• Inventory assessments and calculations

• Assess production capacities / capabilities of manufacturing units

• Calculate production and supplier requirements to meet customer orders

• Monitor / expedite raw materials

• Calculate & order Platinum Group Metal requirements

• Receive and manage all customer orders including special requests

• Perform accurate fluctuation analysis of customer orders.

• On time confirmation and acceptance of customer orders

• Provide effective order feedback

• Perform accurate and timely order calculations

• Daily review of production performance

• Implement emergency countermeasures

• Prioritize requirements

• Monitor supplier performance through the use of Order Deviation reports.

• Planning and determining of inventory levels.

• Controlling and managing of inventory levels in line with Policy & Procedure

• Preparation of monthly management reports (KPI’s)

• Maintenance of supplier KPI’s in relation to Service Level Agreements.

• Continuous evaluation and maintenance of ISO and SOX Policy &Procedures

• Managed inventory levels to minimize stockouts while reducing overhead costs.

• Manage KPI’s
• Manage orders from 10 principals.
• Manage and account for all stock held in the warehouse.
• Liase with customers regarding ETA’s orders, returns and queries
• Debtors Management and debt recovery
• Track drivers throughout the delivery
• Manage returns and investigate reasons for returns.
• Manage a team of customer service representative ensuring excellent customer service.
• Work closely with distribution manager to ensure a smooth operation.
• Daily and weekly reporting on KPI’s
• High level monthly reporting.

Interpretation and implementation of operational plans

Tracking the progress of operational plans.

managing staff performance.

Tracking the performance and delivery of products and services.

Allocate resources effectively and positive maintenance of communications.

Ensuring and improving customers satisfaction.

Ensuring and improving branch’s viability by increasing revenue

Resolution and clearance of high level cases of discrepancies and misdemeanor within a specified time

Submission of weekly and monthly cashbooks.

Sale of products

Improvement of sales as per set targets.

Promotion of incentive scheme.

Meet revenue and unit targets.

Control stock (orders, recording of available stock and ensuring its safety)

Holding promotions for products and services to increase sales

Ensure, maintain and implement a conducive work environment.

Handle day-to-day work friction and grievances among staff and give support.

Ensure and provide healthy work environment for staff and maintain a satisfactory union relations.

Offer staff a limited in-house training/coaching and enabled AA candidates as per development plans.

Assisting residential and business customers.

The head office may require performance of all general management duties and other duties as from time to time.

Managing and reporting on service levels

Accept business applications

Process applications

Receive Customer calls

Follow up on installations

Manage queries