Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
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Notoro Mbananga

Notoro Mbananga

Content Coordinator Education (e-Learning)
Centurion

Summary

Results-driven Communications Oficer/Content Coordinator offering 7 years of client-focused service, project management, and business-generating content production. Skilled professional with core strengths in leadership and goal alignment across teams. Proficient at cultivating and retaining key client relationships and business partnerships.

Overview

19
19
years of professional experience
8
8
years of post-secondary education

Work History

Communications Manager

MINDFUL COMMUNICATIONS
01.2022 - Current
  • Business Management
  • Conducted thorough market research to identify target audiences and develop tailored messages.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed communications strategies to drive forward progress in public relations.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Cultivated strong corporate image and identity with clear branding.
  • Created compelling visual assets for use across multiple platforms, enhancing brand consistency and recognition.
  • Negotiated favorable contracts with external vendors for services such as event planning or graphic design, reducing overall project costs while maintaining high-quality results.
  • Reviewed marketing materials and documents for brand accuracy and trending design.
  • Coordinated successful product launch events, resulting in increased sales and positive media coverage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Online Teaching Assistant

University of South Africa
03.2016 - 12.2021
  • Teach Communication Science/Media Studies
  • Coordinated with lead instructor to provide additional resources and support materials for struggling students.
  • Provided timely feedback on assignments, helping students to improve their understanding of course content.
  • Developed materials for classroom teachers to support instruction.
  • Mentored and tutored individual students needing additional help.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Ensured adherence to academic integrity policies through careful monitoring of assignment submissions and exam proctoring efforts.
  • Participated in professional development opportunities related to online education trends and best practices, staying up-to-date in the field.
  • Promoted a collaborative atmosphere within the virtual classroom by encouraging respectful dialogue among peers about diverse perspectives.
  • Maintained a high level of enthusiasm and energy during online sessions, motivating students to stay engaged and participate actively in the learning process.
  • Collaborated with other teaching assistants to develop effective strategies for managing virtual classrooms.
  • Managed technical issues that arose during live sessions, minimizing disruptions while maintaining a positive learning environment.
  • Implemented creative problem-solving strategies during online discussions to challenge students'' critical thinking abilities.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.

E-Learning Project Coordinator

FundaSmart
05.2016 - 10.2021
  • Enhanced e-learning project outcomes by effectively coordinating cross-functional teams and managing project timelines.
  • Interacted with subject-matter experts and developers to understand end-user needs.
  • Developed comprehensive project plans and schedules, resulting in timely completion of deliverables and meeting client expectations.
  • Collaborated with subject matter experts to create accurate and relevant content for all subjects.
  • Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
  • Wrote, edited and proofread drafts of all learning scripts and other documents.
  • Championed continuous improvement initiatives by identifying areas for growth within existing processes and implementing changes accordingly.
  • Implemented data-driven strategies to improve overall quality of e-learning projects, leading to better learner outcomes.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Collaborated with instructional designers to create engaging and interactive course content, resulting in higher user satisfaction ratings.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Adapted existing courses to accommodate diverse learning styles, ensuring accessibility for all learners and promoting an inclusive educational environment.
  • Mentored junior team members in project coordination techniques and best practices, fostering a culture of collaboration and professional growth within the organization.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Created and edited video media to enhance learner engagement with Adobe Premiere.

Communication and knowledge Management Officer

Centre for Informatics, knowledge Management and Knowledge Management
03.2009 - 04.2016


  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Collected, arranged, and input information into database system.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Created and managed project plans, timelines and budgets.
  • Entered and maintained departmental records in company database.
  • Collected, validated, and distributed information to employees.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Applied effective time management techniques to meet tight deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Market Research Assistant/Charter

Inperspective Research Consultancy
05.2008 - 02.2009
  • Duration: May 2008-February 2009, Duties:
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Actively participated in brainstorming sessions focused on identifying untapped market segments or niches that could be exploited for growth opportunities.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Facilitated focus group sessions to gain valuable qualitative insights into consumer preferences and behaviors.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Contributed towards overall organizational goals through effective teamwork, clear communication skills, and a strong work ethic.
  • Created visually engaging presentations highlighting key research findings for internal stakeholders and clients alike.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.

Customer Service Agent

Young Designer's Emporium
10.2007 - 03.2008
  • Duties: Electronically Process internal/ external orders and process payments, Handle monthly stock takes and control, Control daily cash, Liaise with customers via telephone emails & letters, Handle customer queries, Maintain good relationship between the Customers, Capture the payments from the customer, Housekeeping, Handling of outgoing & incoming calls, mail

Data Capturer/Data base update, survey research

SAB
03.2006 - 07.2006
  • Duties: Phoning customers asking them questions, Handling customers and consumers of a certain target market, Working directly with consumers of brutal fruit, Capturing the data into the data files (word excel), Updating the customer Data Base

Document (QUESTIONNAIRE) Translator/data capturer

Medical Research Council
10.2005 - 02.2006
  • Duties: Translating documents/Questionnaires from English to isiXhosa, Transferring/Capturing the work to computer files [data Capturing]

Education

GRADUATE DIPLOMA in ADVERTISING MANAGEMENT -

Varsity College
01.2007 -

SENIOR CERTIFICATE in Matric - undefined

TSHWANE NORTH COLLEGE
01.2003 - 05.2003

Certificate in Film and TV Production -

Open Window Institute
02.2017 - 05.2017

BA Honours in Media Studies -

UNISA
01.2015 - 04.2016

BA Degree Communication Science -

UNISA
01.2013 -

Skills

Written Communication

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Additional Information

Knowledge Management Course certification, Pole Fitness Instructor Course Diploma, First Aid (Level 1) Certificate, Level 1 Boxing Instructor certificate, Fitness and Pregnancy certificate

Personal Information

Relocation: Anywhere

Timeline

Communications Manager

MINDFUL COMMUNICATIONS
01.2022 - Current

Certificate in Film and TV Production -

Open Window Institute
02.2017 - 05.2017

E-Learning Project Coordinator

FundaSmart
05.2016 - 10.2021

Online Teaching Assistant

University of South Africa
03.2016 - 12.2021

BA Honours in Media Studies -

UNISA
01.2015 - 04.2016

BA Degree Communication Science -

UNISA
01.2013 -

Communication and knowledge Management Officer

Centre for Informatics, knowledge Management and Knowledge Management
03.2009 - 04.2016

Market Research Assistant/Charter

Inperspective Research Consultancy
05.2008 - 02.2009

Customer Service Agent

Young Designer's Emporium
10.2007 - 03.2008

GRADUATE DIPLOMA in ADVERTISING MANAGEMENT -

Varsity College
01.2007 -

Data Capturer/Data base update, survey research

SAB
03.2006 - 07.2006

Document (QUESTIONNAIRE) Translator/data capturer

Medical Research Council
10.2005 - 02.2006

SENIOR CERTIFICATE in Matric - undefined

TSHWANE NORTH COLLEGE
01.2003 - 05.2003

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Notoro MbanangaContent Coordinator Education (e-Learning)