Dynamic and dedicated educator with a strong foundation in leadership and interpersonal skills, committed to fostering engaging and supportive learning environments. Proven ability to deliver high-quality instruction while promoting creativity and collaboration among students. Professional experience in financial modeling and reporting, alongside expertise in project management across both private and public sectors. Recognized for self-motivation, teamwork, and a results-oriented approach, consistently striving for excellence in customer service and adept at thriving under pressure to meet tight deadlines.
Hi, I’m
Nothukela Voxeka
Educator
Grahamstown,EC
Summary
Overview
15
years of professional experience
Work History
Kingswood College
Student Teacher
09.2025 - 10.2025
Job overview
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Incorporated real-world applications into lessons, making content relevant and relatable for students.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Andrew Moyakhe School of Excellence
Student Teacher
07.2025 - 09.2025
Job overview
- Worked with classroom teacher to learn about current standards and best practices.
- Assisted in administering tests and other assessments to evaluate student progress.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Created and implemented different learning activities to meet needs of different types of learners.
- Provided constructive feedback on student work, guiding them toward improvement while building their confidence in their abilities.
Western Cape Government (DEDAT)
Administrative Clerk
05.2023 - 04.2024
Job overview
- Rendering general administration support services to the Directorate, Chief Director and Head of Department offices;
- Providing supply chain clerical support services within the Departmental component;
- Providing personnel administrative clerical support services within the Skills Incentives component;
- Providing financial administrative support services within the Skills Development and Innovation component for Finance.
- Dealing with queries received from Finance.
- Assist with data capturing, collating, verifying and processing project data for all subcomponents for quarterly performance reporting
- Assisting the Asset Management department with Asset verifications
- Electronic/cloud/traditional filling and records management
- Compiling relevant documentation and compliance verification checks on prescribed documents for payments submission in line with policies and procedures.
- Compiled and reviewed arrears & advance -payment packs for further processing.
- Drafting of Task Team Memo that accompanies payment packs.
- Compiling and Reviewing Certificate for Payments, BAS Sundry and Allocations forms and Stipend checklist for Project Manager
- Performing quality control on BAS payments.
- Verifying of banking details and process a BAS sundry and allocation payment document.
- Investigation of discrepancies on payment documentation
- Organizing and attending Stakeholder engagements with SETAs, and Funders/potential Funders.
- Conducted site visits and inductions to ensure projects serve the objective of the department and reported the progress on the project and beneficiaries that participate in programmes.
- Administer the application of project proposal submissions to leverage funds for the Skills Development and Innovation Unit.
Vodacom (Regional Head Office)
Mediation First Line Application Support
03.2017 - 04.2023
Job overview
- Monitoring, Analysing and Testing Service Support of Vodacom’s Global Applications, Servers, Networks, Databases, Store Routers and Websites
- Attending to Support Queries received via phone calls, emails or remedy tool (Ticketing System)
- Acts as the single point of contact for all Support Queries, logging and escalating calls with third parties where required, ensuring communication back to the customer.
- Ensuring fault diagnosis and resolutions within SLA’s and KPI’s.
- Providing regular updates to ticketing systems whilst progressing faults through to resolution
- Working with senior engineers to troubleshoot and resolve new complex system issues/failures I or my Team picked during the shift.
- Accurately document all calls using a tracking system.
- Ensuring effective delivery of projects and that all functional requirements are documented to identify reoccurring incidents and support service improvement plans to negate the reoccurrence of issues.
- Communicating with relevant Support groups regarding:
- - Changes/patches
- - Incidents
- - Any issues that arise from monitoring
- - Any communications that need to be sent out via SMS and E-Mail
Coast & Country Sales
IT Intern All Rounder
03.2016 - 03.2017
Job overview
- Network and Desktop Support, Setting up user workstations
- Server Administration
- Email/User Accounts Administration (Creating new user accounts, Domain the machines and adding users to the network)
- Hardware/Software Maintenance (Installing, upgrading and downgrading windows operating systems, and updating software)
- Drafting and maintaining of process documents and Frequently Asked Question document
- Ordering of IT equipment
- Fleet/Vehicle Management (Extended Responsibility)
- Vehicle licence renewals.
- Fuel card administration
- Valet vehicles
- Traffic Fines
- Repairs and Maintenance
- Vehicle insurance administration
- Other Extended Responsibilities:
- Reception/Secretarial
- HR
- Reason for leaving: Company was in a retrenchment state – Internship Contract ended
Hollard HAD
Branch Consultant
02.2015 - 03.2016
Job overview
- Ensured excellent service to all customers at all times to maintain a long term healthy customer relations
- Captured new/amended existing client policies
- Maintained all the branch’s filling
- Assisted Head Office by processing branch walk-in claims
- Performed inbound/outbound customer service (through extensive product knowledge) including telesales and policy interpretation
- Provided queries resolution to customers within Service Level Agreement (SLA)
- Maintained client-business confidentiality
- Reason for leaving: Resigned for IT training opportunity skills (IT Experience)
Capitec Bank Ltd
Service Consultant
03.2011 - 02.2014
Job overview
- Assumed Client Service Champion responsibilities
- Consulted with Loaning, Savings and Deposit making clients
- Was nominated to be the branch’s admin controller champion (Performed random administrative audits)
- Ordered and received branch’s faculty equipment’s
- Performed bank’s Client cards reconciliation
- Performed ATM replenishment
- Acted as the Branch Manager (in training) – Accounting delegations; Financial procedures, delegations and instructions; Asset Management framework; Oracle financial system; Mandated all new loans and Existing loans above R50 000; performed random loan reviews for quality assurance.
- Reason for leaving: Resigned to further my studies
Education
Walter Sisulu UniversityEast London, South Africa
BTech: IT from Information Technology (Communication Networks)
05-2016
University Overview
Rhodes UniversityGrahamstown, South Africa
Post Graduate Certificate in Education (SP/FET) from Humanities
04-2026
University Overview
Skills
- Advanced Microsoft Office applications
- Experience with multiple Windows versions and Linux distributions
- Strong communication skills
- Adaptability to change
- Exceptional performance
- Independent and collaborative work
- Project management skills
- Policy development and assessment
- Generating accurate reports
- Customer-centric approach
- Knowledge of public service regulatory frameworks
- Individualized instruction
- Reporting requirements
- Behavioral modeling
- Classroom management
Languages
Xhosa, English, Afrikaans and Zulu
Timeline
Student Teacher
Kingswood College
09.2025 - 10.2025
Student Teacher
Andrew Moyakhe School of Excellence
07.2025 - 09.2025
Administrative Clerk
Western Cape Government (DEDAT)
05.2023 - 04.2024
Mediation First Line Application Support
Vodacom (Regional Head Office)
03.2017 - 04.2023
IT Intern All Rounder
Coast & Country Sales
03.2016 - 03.2017
Branch Consultant
Hollard HAD
02.2015 - 03.2016
Service Consultant
Capitec Bank Ltd
03.2011 - 02.2014
Walter Sisulu University
BTech: IT from Information Technology (Communication Networks)
Rhodes University
Post Graduate Certificate in Education (SP/FET) from Humanities
Personal Details
Personal Details
- Race: South African
- Gender: Female
- Date of birth: 1991-01-04
- ID No: 9101040927086
- Citizenship: South African
- Languages: Xhosa, English, Afrikaans and Zulu
- Marital Status: Single
- Dependants: None
- Driver's Licence: Code B
- Criminal records: None