Nothando Zwane
OPERATIONS ADMINISTRATOR
Pretoria,Gauteng
Summary
Im a dedicated and hardworking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Operations Administrator
PEULOANE (PTY)LTD
09.2018 - Current
- Managed inventory levels effectively, reducing waste and optimizing resource utilization throughout the organization.
- Evaluated current operational practices and suggested improvement strategies.
- Evaluated existing software systems for potential improvements leading to increased efficiency in day-to-day operations.
- Provided answers to customer questions via phone and email, typically within business hours.
- Collaborated with various teams to develop cross-functional solutions for operational challenges.
- Assisted with documenting key processes and procedures and security protocols.
- Coordinated meetings for department both in office and remotely via teams.
- Supported Human Resources department team by handling all administrative tasks.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Maintained accurate records related to financial transactions or personnel information ensuring confidentiality at all times.
- Assisted in the development of strategic plans for business growth while maintaining a focus on operational efficiency.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Streamlined operations by implementing efficient processes and procedures for administrative tasks.
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Supported the implementation of new company initiatives, ensuring smooth transitions and minimal disruptions to daily operations.
Personal Assistant
PHAKAMA CONSULTING
02.2018 - 08.2018
- Attended meetings, took notes and tracked action items.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as point of contact between clients and managerial staff.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
- Accomplished project deadlines by assisting with task completion whenever required.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
VOLUNTEER RECEPTIONIST/OFFICE ADMINISTRATOR
RICHFIELD GRADUATE INSITUTE OF TECHNOLOGY
02.2017 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
DIPLOMA IN BUSINESS ADMINISTRATION (MARKETING) -
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY
HIGHER CERTIFICATE IN BUSINESS PRINCIPLES AND PRACTICE - undefined
VARSITY COLLEGE
MATRIC CERTIFICATE - undefined
BARBERTON HIGH SCHOOL
Skills
Administrative Support Skill (Expert Level)
Inventory Control Skills (Experienced)
Strong Organizational Skills (Expert Level)
Microsoft Office (Expert Level)
Customer Service Skills (Experienced)
Excellent Communication Skills (Expert Level)
Multitasking Skills (Experienced Level)
Document Management
Telephone Etiquette
Customer Engagement
Meeting Coordination
Compliance Management
Operations Management
Attributes
- Strong work ethic
- Proactive and dependable
- Team player
- Strong eye on detail
- Innovative
References
- Ms Mavis Itani, Operations Manager, Peuloane (Pty) Ltd, (012) 654 3292, 083 873 2969, mavis@peuloane.co.za
- Mr Stanley Mzuzu, Director, Phakama Consulting, (013) 590 9227, 083 445 0691, stanley@phakamac.co.za
- Mr Elvis, Senior Campus Administrator, 0677411033
Timeline
Operations Administrator
PEULOANE (PTY)LTD
09.2018 - Current
Personal Assistant
PHAKAMA CONSULTING
02.2018 - 08.2018
VOLUNTEER RECEPTIONIST/OFFICE ADMINISTRATOR
RICHFIELD GRADUATE INSITUTE OF TECHNOLOGY
02.2017 - 03.2017
DIPLOMA IN BUSINESS ADMINISTRATION (MARKETING) -
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY
HIGHER CERTIFICATE IN BUSINESS PRINCIPLES AND PRACTICE - undefined
VARSITY COLLEGE
MATRIC CERTIFICATE - undefined
BARBERTON HIGH SCHOOL