Summary
Overview
Work History
Education
Skills
References
Academicqualifications - Olevels
Interests
Timeline
Generic

Nothando Chiwona

Sales Represenative
Cape Town

Summary

To become a well-established marketer, To be associated with dynamic organizations to ensure self- development and that of the organizations.

Hardworking employee enthusiastic about learning marketing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

2019
2019
years of professional experience
2
2
years of post-secondary education

Work History

Salesperson

Kenduza Bakeries
10.2015 - 12.2018
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Sales Rep

Mibrands Bakers
3 2013 - 10.2013
  • Introduction of Mibrands into the market
  • Managing a team of van-sales, shop assistants
  • Managing relationships between Mibrands and Customers
  • Sourcing customers and creating customer data base
  • After sales service
  • Preparing documentation e.g
  • Van sales returns book despatch controlling measures
  • Crate collection and debt collecting
  • Event organizing
  • New product launching
  • Customer visits
  • Key accounts management
  • Finding new profitable products and clients
  • Sales and other report preparation and presentation
  • Marketing and sales so as to meet set targets

Sales Manager

T & C Trading
01.2012 - 12.2012
  • Introduction of T & C into the market (as above)
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Attended industry events and conventions to expain sales opportunities.
  • Expanded market share by identifying and penetrating untapped markets.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.

Sales Coordinator

Inscor Instore Bakeries
05.2005 - 12.2011
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Collaborated with marketing team to develop targeted promotional materials and campaigns.
  • Coordinated product demonstrations to showcase key features for sales prospects.
  • Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Area Sales Person

Inscor Simon Maz Bread
10.2006 - 01.2007
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Education

7 `O` LEVELS - English Language, Commerce, Bible Knowledge, Integrated Science, English Literature, Arithmetic, Shona, Mathematics

Queen Elizabeth
01.1998 - 01.2000

Diploma - Marketing L.C.C.I

Speciss College
Harare ,Zimbabwe
11-2004

Diploma - Business Communication

Speciss College
Harare ,Zimbabwe
11-2003

Introduction to I.T and I.T. Applications - undefined

Skills

Customer engagement

Cross-selling products and services

Account management

Customer care

Customer relationship building

Sales process

Sales management

Negotiation

Complaint handling

Product description

References

  • Ms S. Sabe, Mibrands Bakers, 13 Bryce Road, New Ardbennie, 0772 842 927
  • Mr B. Mazarura, Inscor Bread, 0772 950 621
  • Mr D. Dollar, T.K Trading, Bluffhill Office Park, 0772 810 822
  • Mr G. Mabvudza, Perfect Bakeries, 0772 394 613

Academicqualifications - Olevels

Queen Elizabeth, 1998 - 2000, A, A, B, B, A, A, C, E

Interests

Travelling

Reading

Timeline

Salesperson

Kenduza Bakeries
10.2015 - 12.2018

Sales Manager

T & C Trading
01.2012 - 12.2012

Area Sales Person

Inscor Simon Maz Bread
10.2006 - 01.2007

Sales Coordinator

Inscor Instore Bakeries
05.2005 - 12.2011

7 `O` LEVELS - English Language, Commerce, Bible Knowledge, Integrated Science, English Literature, Arithmetic, Shona, Mathematics

Queen Elizabeth
01.1998 - 01.2000

Introduction to I.T and I.T. Applications - undefined

Sales Rep

Mibrands Bakers
3 2013 - 10.2013

Diploma - Marketing L.C.C.I

Speciss College

Diploma - Business Communication

Speciss College
Nothando ChiwonaSales Represenative