Nosizo Songo
Johannesburg
Summary
New Digital marketing and E-commerce professional excited to launch career as Marketing Coordinator. Expert in managing profiles on social media platforms like Facebook, Twitter and Instagram. Successful in expanding online presence through personalized interactions with followers.
Overview
4
4
years of professional experience
Work History
Social Media Coordinator
Balleriia Branding
02.2022 - Current
- Developed relationships with influencers to grow reach of company and create wider visibility - Instagram followers increased by over 50% from 2000 in 2022 to 4400 in 2023
- Developed and implemented tracking systems to measure results of posts and campaigns - increase in overall engaments by 150%
- Maintained internal communication systems - held virtual meetings monthly to communicate with stakeholders
- Suggested and implemented new features to develop brand awareness - sales increased by 30% in 2022
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Supported SEO initiatives to improve content, keywords and branding.
- Wrote social media content to increase engagement with customers - 65% increase in profile clicks and enquiries
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements - saw 4% improvement in sales and customer retention
Tutor
The Turning Point Agency
02.2021 - Current
- Motivated students with accurate feedback and positive reinforcement - overall improvement in relationships with students
- Collaborated with teachers, administrators, and parents to determine how best to support student success - abetter flow of communication and more questions
- Coached and mentored less-experienced tutors to observe and measure outcomes - got a friend hired by the same agency
- Provided homework assistance using specific curriculum and materials - 5% improvement in overall Math and isiZulu marks
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure - admitted into the university of their choice
- Leveraged technology and visual aids to engage students and enhance learning - aided in better understanding of complex of topics
- Assisted students in developing study skills and strategies - applied in other subjects and helped him get a bachelor's pass
Access Controller
Quicket
01.2019 - 05.2022
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated complaints and documented findings.
- Worked in teams - oversaw the smooth and proper entry of over 10 000 customers into various events
Volunteer
Centre for Applied Legal Studies
02.2021 - 06.2021
- Assisted clients with obtaining housing, employment, and support resources.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Managed cases of clients facing eviction
- Kept case files updated, accurate, and aligned with requirements.
- Supported clients through the development of new life skills, obtaining resources, and surviving in harsh economy
Legal Intern
Investment Development Corporation
06.2019 - 07.2019
- Developed polished motions and briefs to support litigation processes and arbitration proceedings
- Reviewed, edited, and proofread litigation for proper grammar, spelling, and punctuation.
- Reviewed Loan Agreements and prior bankruptcy documents.
Education
Digital Marketing & E-commerce - Marketing
Google Career Certificate
Johannesburg12.2022
No Degree - Law
University of Cape Town
Cape Town02.2022
High School Diploma -
Vuleka SSB High School
Johannesburg 11.2017
Skills
- Digital Marketing
- Web Site Content
- Campaign Management
- Time Management
- Market Research
- Marketing and Advertising
- SEO and Site Analytics
- Retention Strategies
- Collect Data
- E-commerce
- Communication
- Business Marketing
Languages
English
Bilingual or Proficient (C2)
isiZulu
Bilingual or Proficient (C2)
isiXhosa
Advanced (C1)
seSotho
Intermediate (B1)
Afrikaans
Beginner (A1)
Sign Language
Beginner (A1)
Timeline
Social Media Coordinator
Balleriia Branding
02.2022 - Current
Tutor
The Turning Point Agency
02.2021 - Current
Volunteer
Centre for Applied Legal Studies
02.2021 - 06.2021
Legal Intern
Investment Development Corporation
06.2019 - 07.2019
Access Controller
Quicket
01.2019 - 05.2022
Digital Marketing & E-commerce - Marketing
Google Career Certificate
No Degree - Law
University of Cape Town
High School Diploma -
Vuleka SSB High School
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