Nosisa Precious
Administrator
Durban
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Driver and Production Personnel
Ukuphila Wellness centre
01.2016
- Packing orders in car
Customer Service Agent
Outworx Contact Center
03.2023 - Current
- Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Assisted in training new hires, sharing best practices for effective customer service delivery.
- Trained new personnel regarding company operations, policies and services.
Shop Manager
Engen Filling Station
09.2019 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Created employee schedules to align coverage with forecasted demands.
Admin Clerk
Ukuphila Wellness Centre
01.2015 - 11.2016
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Stakeholders Manager
Clermont Youth Centre
09.2015 - 08.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waitress and Admin
Spur
03.2011 - 10.2012
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Sparks Estate Secondary
Berea 04.2001 -
Skills
File Management
Confidentiality handling
Office Administration
Supply Chain Coordination
Quality Control Standards
Health and safety compliance
Time Management
Problem-Solving
Customer Service
Multitasking Abilities
Teamwork and Collaboration
Self Motivation
Healthstatus
Excellent
Optionalpersonalinfo
Code C1, 02, None, IsiZulu, English
Identitynumber
920224 0609 084
Personal Information
- Date of Birth: 02/02/92
- Gender: Female
- Nationality: South African
- Marital Status: Single
References
- Nomvula Talatala, HR Manager, 0761489750 &/or 031 3072392
- Linda Masango, HR Manager, Clermont Youth Centre 0761918170
- Mrs Fredericks, Principal of Sparks Estate school, 0837593166
Timeline
Customer Service Agent
Outworx Contact Center
03.2023 - Current
Shop Manager
Engen Filling Station
09.2019 - 12.2021
Driver and Production Personnel
Ukuphila Wellness centre
01.2016
Stakeholders Manager
Clermont Youth Centre
09.2015 - 08.2016
Admin Clerk
Ukuphila Wellness Centre
01.2015 - 11.2016
Waitress and Admin
Spur
03.2011 - 10.2012
High School Diploma -
Sparks Estate Secondary
04.2001 -
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