Nosipho Faith Ngewu
Boksburg
Summary
A young motivated women, a goal setter, a hard worker and an achiever looking for a position in a trusted company. I would like to be able to work alongside a company that will utilise both my work skills and interpersonal abilities. I have worked as a salesperson for O'kefee & Swartz and CDA Solutions, whereby I introduced individuals to both long-term and short term insurance.Polite and professional call center agent,successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
2
2
years of professional experience
Work History
Sales Consultant
PLP Groupings
Randburg
01.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance
Outbound Sales Consultant
CDA SOLUTIONS(Hollard Funeral & Sanlam)
Randburg
09.2022 - 11.2023
- Informed client about new additional benefits that they can add to their funeral covers and how they would be beneficial to them
- Upgraded clients cover amounts to better and affordable coverage
- Maintained a good relationship with customers by explaining questions regarding the products prices and benefits for legal insurance (Sanlam)
- With customer service care by helping customers as best as possible with updating and capturing the information they want to change to their policies.
Outbound Sales consultant
O'kefee & Swartz
Randburg
05.2022 - 08.2022
- Selling both short and long term insurance products for companies such as Standard bank to potential and existing clients
- Explain various insurance policies and products to guide clients in selecting coverage to best meet their needs
- Maintaining a courteous and effective relationship with clients, co-workers and other business contacts
- Generating leads and helping determine pricing scheduler for quotes, promotions and negotiations
Education
Diploma In Public Relations - Humanities
University of South Africa
Gauteng Skills
Computer literate with quick and accurate keyboard skills
Microsoft excel, Adobe and Word
Informed with Information and Communication Technology
MS Office and CRM
Proven ability to understand problems and then develop imaginative and inventive solutions
Able to focus on accuracy and attention to detail while under pressure and against deadlines
Strong Networker
Team player
Timeline
Sales Consultant
PLP Groupings
01.2024 - Current
Outbound Sales Consultant
CDA SOLUTIONS(Hollard Funeral & Sanlam)
09.2022 - 11.2023
Outbound Sales consultant
O'kefee & Swartz
05.2022 - 08.2022
Diploma In Public Relations - Humanities
University of South Africa