Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
References
Timeline
Generic

Nosipho Tladi

Alberton

Summary

Versatile Senior Manager prepared for challenges of Executive Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills. Known for utilising strong leadership and communication skills to facilitate team collaboration and achieve organisational goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Manager: Business Improvement

Transnet Corporate Centre
08.2017 - Current
  • Provide consultation to stakeholders on project management and continuous improvement.
  • Ensure appropriate implementation of processes and continuous improvement.
  • Foster a value chain approach to managing the operations across different departments.
  • Deliver a world class service by ensuring a client centric culture through regular engagement.
  • Set up the programme management office for the Transnet Command Centre, which is a major incident such as COVID 19, Transnet Strike, National March, National Shutdown.
  • Identify and implement initiatives that will improve performance indicators.
  • Provide guidance to other departments regarding the development and execution of projects.
  • Cascade integrative planning and execution methodologies across the organisation.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Consistently met or exceeded annual performance targets set by senior leadership.

Operations Management Leadership Programme

General Electric in the United State of America
07.2016 - 07.2017
  • Improve operations efficiency in a manufacturing plant.
  • Implementation of business improvement projects using Lean Six Sigma Methodology.
  • Lead facility layout optimisation (5s projects – Sort, Set in order, Shine, Standardise, Sustain).
  • Visual performance management.
  • Managing material flow costs.
  • Planning, managing and controlling operational performance.
  • Process optimisation.
  • Safety performance management.
  • Achievements: Amongst 3 employees selected by Transnet to spend a year in USA benchmarking.
  • Successfully completed three weeks course Lean Six Sigma yellow belt training.

Senior Manager- Management Information Systems

Transnet Freight Rail
10.2015 - 06.2017
  • Collate and integrate Planning, Operations and Sales data into meaningful information.
  • Compile, analyse and communicate daily, weekly, monthly, and quarterly reports.
  • Drive continuous improvement of business performance through data and analytics.
  • Lead systems utilization within the business unit.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Provided strong leadership to enhance team productivity and morale.

Senior Manager – Satellite Operations Centre

Transnet Freight Rail
06.2014 - 09.2015
  • Managed daily planning and execution of trains for the business unit.
  • Lead customer care and order entry.
  • Managed proactive deviation management and replanning.
  • Ensured effective train monitoring and event reporting.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Optimized resource allocation, and improved efficiency in managing projects.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.

Technology Utilisation Manager

Transnet Freight Rail
07.2012 - 05.2014
  • Lead all systems/technology deployment by company and ensure utilisation by the Business Unit.
  • Manage event and incident reporting on all systems.
  • Ensure that communication equipment in yards is working and is well utilized.
  • Arrange all systems and technology training for business unit employees.
  • Provided monthly performance reports for the business unit.
  • Accomplished multiple tasks within established timeframes.
  • Ensure technology is utilized to compile trains instead of manual processing.
  • Enhanced the Mineral Mining and Chrome BU to be at the top of the entire organisation with regards to Technology Utilisation during the Operations Development and Performance Audit conducted in January 2013.

Contracts Manager

Value Logistics Limited, South Africa
08.2010 - 06.2012
  • Manage multiple contracts on behalf of the organisation.
  • Maintain In-House Operational Efficiency.
  • Assisted setting up SOP’s and continuous amendments to always ensure effective service delivery to customers.
  • Draw up budget and maintain costs for each contract.
  • Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
  • Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
  • People management, 21 direct reports.
  • Ensure all KPI’s are achieved by Inhouse Staff.
  • Maintain client relationship and claims resolution.
  • Achievement: Helped in resolving multi-million rand claims against the company in 2010.
  • Setup new distribution strategy and procedures for DC deliveries in line with the ever-changing demands in the industry.

Warehouse Supervisor

ABI (Amalgamated Beverage Industries)
09.2008 - 07.2010
  • Facilitate the shift teams, people management.
  • Overall management of the complete inbound, warehousing, and outbound logistics.
  • Manage housekeeping in the warehouse.
  • Manage & maintain a safe work environment.
  • Oversee picking as per customer requirements.
  • Ensure swift loading of trucks and forklifts utilisation.
  • Manage stock rotation using the FIFO (Fist In, First Out) principle.
  • Achievements: Successfully piloted the Just-In-Time (JIT) principle when loading trucks.
  • Successfully implemented new working shift patterns for the warehouse staff.
  • Managed one of the biggest labour unrest the depot experienced due to salary disputes.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

Account Manager

ABI (Amalgamated Beverage Industries)
07.2006 - 08.2008
  • Manage the Shoprite / Checkers group as a client.
  • Visit an average of 7 outlets daily.
  • Manage a total outlet base of 35 outlets weekly.
  • Achieve sales target monthly.
  • Organise promotions to grow volume.
  • Order taking & ensuring clients get deliveries on time.
  • Negotiate and maintain space for our products.
  • Manage damaged stock in the outlet.
  • Manage a very limited budget for damages.
  • Build and maintain customer relationship.
  • Handle and solve customer queries.
  • Train and manage merchandisers in outlet.
  • Ensure that our products are merchandised correctly.
  • Achievements: Appletiser incentive for meeting set targets, travelled to Phuket in 2007.
  • Summer incentive and World Cup Rugby Incentive for achieving set targets in 2007.
  • Completed Sales Academy with SAB/ABI in 2007.
  • Completed Account Manager CAP.

Sales Assistant

Datacentrix (PTY) Ltd
11.2004 - 06.2006
  • Assist Account Manager with managing clients.
  • Assist in achieving target for the year.
  • Assist with processing credit notes for clients.
  • Regular filing to help manage accounts.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed orders accurately while maintaining a high level of customer service.

Human Resource Trainee

Concorde Travel (Carlsonwagonlit)
10.2002 - 10.2004


  • Managing Director’s personal assistant.
  • Assist in the organizing of corporate functions.
  • Type performance appraisals minutes.
  • Assist in compilation of quarterly board reports.
  • Filed paperwork, sorted, and maintained office organisation.
  • Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
  • Supported HR team through timely completion of various administrative tasks such as filing documents, data entry, and calendar management.
  • Enhanced HR department efficiency by streamlining processes for employee record-keeping and benefits administration.

Education

MBA -

Management College of South Africa (MANCOSA)
01-2026

Postgraduate Diploma in Business Management NQF 8 -

Management College of South Africa (MANCOSA)
01-2023

Senior Leaders Development NQF 8 -

University of The Witwatersrand
01-2021

Transnet Operations Management Leadership Program -

General Electric USA
01-2017

Programme For Management Development (PMD39) NQF 6 -

Gordon Institute of Business Science (GIBS)
01-2015

Certificate and Diploma - Logistic Management NQF 5

University of Johannesburg (UJ)
01-2012

National Diploma - Information Technology NQF 6

Tshwane University of Technology (TUT)
01-2002

Matric Certificate -

General Smuts High School
01-1998

Skills

  • Leadership and Management
  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Programme Management
  • Strategy Development and Management
  • Business analysis and reporting
  • Customer relationship management
  • Problem-solving
  • Business administration

Accomplishments

  • Collaborated with Executives to successfully set up the Transnet Nerve Centre, 2022
  • 10yrs Long Service Award, 2022
  • Top Achiever's Award, 2nd place in Senior Leaders Development cohort at WITS Business School
  • Selected and completed the GCE Talent Nurturing Program, 2020
  • Amongst 3 employees selected by Transnet to spend a year in USA benchmarking best practices in logistics, 2017.
  • Successfully completed three weeks course Lean Six Sigma yellow belt training in USA, 2016.
  • Received a General Manager’s Recognition Award: 2012/2013 for improving Technology Utilisation

    within the Mineral Mining and Chrome Business Unit from usage rate of 50% to 95% within 9 months

Certification

  • Certified Advanced Fire Fighter (November 2024)
  • Certificate First Aid Level 2 (November 2024)
  • Certificate Digital Transformation: A practical strategy (January 2021)
  • Certified Facilitator, Assessor and Moderator (February 2020)
  • Palladium Kaplan-Norton Balanced Scorecard Certified Graduate (November 2019)
  • Transnet Lean Six Sigma Yellow Belt and Green Belt Certificate of Competence

Additional Information

  • Driver’s License: Code 08
  • Computer Literacy: Microsoft Office: Word, Excel, PowerPoint
  • Languages: English, Xhosa, Zulu, Sesotho

References

  • Rudzani, Ligege, Mr., 083 407 178, 083 376 9488, Transnet Freight Rail, Position: Managing Executive
  • Mashudu, Makatu, Mr, 082 258 2113, Transnet Freight Rail, Position: Managing Executive
  • Motlagomand Lebese, Mrs, 012 380 0200, 076 763 5446, Almagamated Beverage Industries, Position: Channel Manager
  • Anne Benatar, Ms, 087 741 5000, 082 442 6068, Datacentrix (PTY) Limited, Position: Business Unit Manager




Timeline

Senior Manager: Business Improvement

Transnet Corporate Centre
08.2017 - Current

Operations Management Leadership Programme

General Electric in the United State of America
07.2016 - 07.2017

Senior Manager- Management Information Systems

Transnet Freight Rail
10.2015 - 06.2017

Senior Manager – Satellite Operations Centre

Transnet Freight Rail
06.2014 - 09.2015

Technology Utilisation Manager

Transnet Freight Rail
07.2012 - 05.2014

Contracts Manager

Value Logistics Limited, South Africa
08.2010 - 06.2012

Warehouse Supervisor

ABI (Amalgamated Beverage Industries)
09.2008 - 07.2010

Account Manager

ABI (Amalgamated Beverage Industries)
07.2006 - 08.2008

Sales Assistant

Datacentrix (PTY) Ltd
11.2004 - 06.2006

Human Resource Trainee

Concorde Travel (Carlsonwagonlit)
10.2002 - 10.2004

MBA -

Management College of South Africa (MANCOSA)

Postgraduate Diploma in Business Management NQF 8 -

Management College of South Africa (MANCOSA)

Senior Leaders Development NQF 8 -

University of The Witwatersrand

Transnet Operations Management Leadership Program -

General Electric USA

Programme For Management Development (PMD39) NQF 6 -

Gordon Institute of Business Science (GIBS)

Certificate and Diploma - Logistic Management NQF 5

University of Johannesburg (UJ)

National Diploma - Information Technology NQF 6

Tshwane University of Technology (TUT)

Matric Certificate -

General Smuts High School

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Nosipho Tladi