Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
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Timeline
CustomerServiceRepresentative

Nosipho Thambe

District Sales Manager
pretoria

Summary

Dynamic District Manager at AVBOB with a proven track record in budget management and business development. Successfully enhanced customer satisfaction and team cohesion while driving revenue growth. Adept at operations management and fostering a collaborative environment, I consistently implement effective strategies that elevate performance and achieve significant improvements in service quality.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.

Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

13
13
years of professional experience
1
1
Certification
6
6
Languages

Work History

District Manager

AVBOB
01.2024 - Current
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Analyzed sales data to identify growth opportunities and areas for improvement across district.
  • Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.

Team Leader

AVBOB
01.2021 - 12.2024
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Conducted thorough market research to guide strategic decisions and maintain competitive advantage.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.

Administration Clerk

AVBOB
09.2012 - 08.2021
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Answered over [Number] calls each day on multi-line telephone systems, supporting communication needs of [Number] staff members.
  • Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
  • Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
  • Scheduled appointments and managed calendars for staff members.
  • Contributed to cost savings by identifying areas for improvement in office supply management and implementing changes accordingly.
  • Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
  • Coordinated travel arrangements for staff members, ensuring seamless logistics and minimal disruptions to work schedules.
  • Provided comprehensive support during corporate events or conferences by organizing materials, coordinating logistics, and managing attendee registration processes.
  • Streamlined office processes by implementing efficient filing systems and organizational techniques.
  • Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
  • Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Managed efficient processing of more than [Number] documents per month in high-volume [Type] environment.
  • Developed expertise in various administrative software programs for increased efficiency across department functions.

Senior Admin

AVBOB
01.2014 - 07.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

No Degree - Regulatory Examination

Moonstone
Johannesburg, South Africa
04.2001 -

No Degree - Long Term Credits

FAISIT
EDENVALE
04.2001 -

No Degree - AAT Accounting Associate Technician

University of Botswana
Botswana
04.2001 -

Skills

Certification

Certified Professional Sales Person

Accomplishments

  • Achieved [Awarded ] by completing Admin with accuracy and efficiency.
  • Achieved Certificate of Apportiation in 2021

News,Reading,Learning new things

By learning More new things it increases the Knowledge and Understanding and Improves yourself

Timeline

District Manager

AVBOB
01.2024 - Current

Team Leader

AVBOB
01.2021 - 12.2024

Certified Professional Sales Person

12-2020

Senior Admin

AVBOB
01.2014 - 07.2021

Administration Clerk

AVBOB
09.2012 - 08.2021

No Degree - Regulatory Examination

Moonstone
04.2001 -

No Degree - Long Term Credits

FAISIT
04.2001 -

No Degree - AAT Accounting Associate Technician

University of Botswana
04.2001 -

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Nosipho ThambeDistrict Sales Manager