Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nosipho Sikhosana

Administrator
Pietermaritzburg

Summary

Dynamic Medical Receptionist with proven expertise at Jackpaersad and Partners Inc., excelling in front desk operations and patient coordination. Recognized for enhancing patient satisfaction through compassionate service and efficient scheduling. Proficient in Microsoft Office and adept at managing high call volumes while maintaining professionalism and effective communication with healthcare teams.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

Jackpaersad and Partners Inc.
05.2017 - Current
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.

Education

Health And Safety Certificate - Health And Wellness

IQ Academy
East London, South Africa
04.2001 -

Higher Certificate in Human Resourses Management - Human Resources Management

UMgungundlovu TVET College
Pietermaritzburg, South Africa
04.2001 -

Skills

Front desk operations

Timeline

Medical Receptionist

Jackpaersad and Partners Inc.
05.2017 - Current

Health And Safety Certificate - Health And Wellness

IQ Academy
04.2001 -

Higher Certificate in Human Resourses Management - Human Resources Management

UMgungundlovu TVET College
04.2001 -

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Nosipho SikhosanaAdministrator