NOSIPHO NXUMALO
Piet Retief
Summary
Focused Business Administrator aiming to leverage advanced knowledge of process optimization and business operations acquired over 2 years of successful performance in the business landscape. Resourceful and passionate with an aptitude for networking and building strong industry connections.
Overview
4
4
years of professional experience
Work History
BUSINESS ADMINISTRATOR
HRM
04.2022 - 02.2024
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Enhanced team productivity by providing training and support on office software and tools.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Boosted employee morale by organizing team-building activities, social events, and maintaining a positive work environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Kept high average of performance evaluations.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Ensured compliance with local, state, and federal regulations by staying informed about changes in relevant laws for business operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Collaborated closely with Human Resources department to streamline recruitment process including job postings and interviews scheduling resulting in faster hiring decisions.
Administrative Clerk
HR OFFICER
03.2020 - 04.2020
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Supported staff on special assignments and ad hoc projects.
- Utilized productivity tools to complete tasks and improve performance.
- Created and updated records and files to maintain document compliance.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Created and maintained detailed records of all office activities.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
RICHFILED GRADUATE INSTITUTE OF TECHNOLOGY
RANDBURGSkills
Business Correspondence
Policy and procedure modification
Process Development
Administrative Management
Languages
English
Xhosa
Timeline
BUSINESS ADMINISTRATOR
HRM
04.2022 - 02.2024
Administrative Clerk
HR OFFICER
03.2020 - 04.2020
RICHFILED GRADUATE INSTITUTE OF TECHNOLOGY