Nosipho Mdlalose
WFH Customer Service Advisor - Webchat
Capetown,South Africa
Summary
I am an analytic person who has a zest for life. I have a wealth of knowledge as a Customer service representative in a contact centre environment. I have worked for a UK based cliental as well as South African
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
WFH Customer Service Advisor - Webchat
Teleperformance
Capetown, South Africa
05.2021 - Current
I have credentials and a wealth of experience and skills working as a Customer service advisor in a contact centre industry. I previously used to take inbound calls for a UK based cliental now I conduct my work duty via webchat.
Property Evaluator
Dataworld
Durban, South Africa
01.2019 - 01.2020
- Did measurements for Eskom properties
- Captured data for the property
- Did daily reports and obtained feedback from the client
Customer Service Representative
Collinson Group
century city, south africa
04.2014 - 05.2017
- Answering incoming calls and replied to emails
- Provided travel insurance quote and did medical screening
- Assisted with policy enquiries and renewal of policies
- Managed and resolved customer complaints
Education
High School Diploma -
Avonford Secondary School
Phoenix 01.1999 - 12.2003
Bachelor of Accountancy - Accounting
University of KZN
Westville 02.2004 - 12.2005
Safety Management - Health And Safety
UNISA
Capetown 02.2014 - 07.2014
Skills
High-quality customer service
undefinedTimeline
WFH Customer Service Advisor - Webchat
Teleperformance
05.2021 - Current
Property Evaluator
Dataworld
01.2019 - 01.2020
Customer Service Representative
Collinson Group
04.2014 - 05.2017
Safety Management - Health And Safety
UNISA
02.2014 - 07.2014
Bachelor of Accountancy - Accounting
University of KZN
02.2004 - 12.2005
High School Diploma -
Avonford Secondary School
01.1999 - 12.2003
Similar Profiles
Jorge BecerrilJorge Becerril
Business Manager at TeleperformanceBusiness Manager at Teleperformance
ASMITA BAGULASMITA BAGUL
Customer Service Representative at TeleperformanceCustomer Service Representative at Teleperformance
MOHAMMAD MINAJMOHAMMAD MINAJ
Operations Team Leader at TeleperformanceOperations Team Leader at Teleperformance