
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Registering new patients; retrieving, opening, and maintaining patient files.
•Conducting monthly PHC data reconciliation to ensure accurate reporting to the District Health Information System (DHIS).
•Ensuring data integrity and timely submission of health statistics to management.
• Managing appointment bookings and scheduling; generating and maintaining patient appointment lists.
• Verifying patient records, facility registers, and tally sheets for completeness and consistency.
•Capturing and updating patient information accurately into Health Information Systems(HIS) including PHIS, DHIS, HPRS, RIPDA and TIER.Net.
• Ensuring data integrity by verifying data entries against source documents & correcting discrepancies.
• Maintaining and organizing filing systems and follow facility filing SOPs (Standard Operating Procedures) to ensure records are complete and accessible.
• Retrieving patient files ensuring timely data capture and filing.
•Collating and submitting regular administrative and statistical reports (daily, weekly, monthly) to facility management.
•Upholding patient confidentiality and complying with health regulations and policies (Batho Pele Principles, Patients' Rights).
•Assisting with general administrative tasks as required.
•Capturing bloods results on TIER.NET and filing captured results.
• Supporting tracing of missed appointments / defaulters: telephonic follow-ups, tracking, and updating outcomes in the system.
•Extracting data from various source registers
(PHC Tick Registers, HIV/TB Registers, Headcount Registers, etc.) for accurate reporting.
Literacy development