NOSIPHO HLONGWANE
Learning & Development Administrator
Johannesburg
Summary
In possession of a Human Resource Management qualification and currently studying towards a post grad Human Resource Development qualification. Possessing extensive experience in the Payroll, Employee Benefits, Talent Acquisition and Learning & Development HR space encompassing Team Leader and some Supervisory experience wherein one acquired valuable people and stakeholder management skills. People and service driven with a customer centric background particularly in the Shared Services spaces. Has previous exposure in both service and performance management in the supervisory and team leader roles. Also possessing vast knowledge of operational knowledge withing the mining industry.
Overview
16
16
years of professional experience
8
8
Certifications
Work History
Learning & Development Administrator
Anglo American- GSS EMEA HR People Services
02.2021 - Current
- Respond to requests (prioritizing as appropriate), investigating problems and developing remedial plans to resolve queries that have been escalated
- Monitoring and ensuring data integrity when capturing on the learning system
- Case Management via Service Now (SNOW)
- Coordination of site inductions on LMS & SAP
- Administration and record keeping system to track employees training participation and progress on LMS & SAP
- Extraction of Reports on LMS
- Assisting with training compliance and auditing
- Stakeholder management.
- Project Work as per business requirement
Talent Acquisition Supervisor
Anglo American- GSS EMEA HR People Services
09.2017 - 01.2020
- Coordinate a team of 1Resourcing Officers in the planning and execution of resourcing activities and administration increased efficiency and timely project completion
- Coordinate the distribution of the workload through the management of the implemented capacity management function
- Dealing with escalations to resolve issues with the various stakeholders
- Stakeholder Management
- Ensure team delivery of resourcing activities according to client specifications and SLA objectives and timelines
- Stakeholder Management
- Onboarding Management
- Improve people productivity and develop recruitment & service capabilities within the team
- Provide training and counseling to administrator where required
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Monitor work outputs and ensure quality
- Initiate individual and Team Meetings
- Initiate performance feedback Sessions
- Compile incident reports
- Reporting.
Talent Acquisition Analyst (Acting)
Anglo American- GSS EMEA
01.2014 - 08.2017
- Search database for suitable candidates to fill vacant positions by applying predefined selection criteria to database search
- Implemented continuous improvement initiatives within the talent acquisition function, identifying opportunities for efficiency gains and implementing best practices in recruitment strategies.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and implemented onboarding and orientation programs for new employees.
- As Superuser, created and delivered training sessions on the Pageup system for all relevant stakeholders. (HR, Line Managers, various work teams)
- Improved hiring manager satisfaction with talent acquisition services through effective communication and collaboration.
- Draft and post advertisement for vacant position internally and externally and notify members of interest group to apply
- Update system with relevant resumes received from unsolicited candidates by reviewing resumes received against requirements of vacant position
- Stakeholder Management including escalations
- Screen CV’s and applications received
- Enhanced candidate experience by streamlining the interview scheduling process and providing timely feedback.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and monitored employee recognition programs.
- Upload CV’s and applications onto the system
- Conduct security checks and qualification verifications for applicants
- Send long list of suitable candidates to Line Manager and Embedded HR
- Identify appropriate communication channels for unsuccessful candidates and compile automated and hardcopy letters for unsuccessful applicants
- Arrange logistics for interview in accordance with interview requirements received from Embedded HR and compile interview schedule
- Book interview Venue
- Interview pack by using applicant documentation available on system and send to interview conductors.
Payroll Administrator
Anglo American- GSS EMEA
04.2013 - 12.2013
- Capture Engagements and Terminations on SAP
- Upload contractor information onto the employee record on the system by using information on the sign-on pack
- Verify for errors and correct such errors
- Generate time and payroll simulation for employee
- Calculate final separation values to establish leave compliment pay-out, pension pay-out, overtime, and any other funds due either to the Employee or the Organization
- Capture Employee Data on SAP and verify that input is correct
- Activate employee increase on master data and identify data mismatches by running reports and audit trails and verifying data on the system, Annual Increases (Bargaining Unit) Extract applicable data from the system for the remuneration and rewards letter
- Compile remuneration and rewards letters as per Business Unit requirements
- Upload SAP employee data change or update SAP accordingly by interpreting employee data maintenance request received from Customer or Embedded HR
- Data Maintenance Verification
- Verify that there are no errors on the system data by running positive and negative audit trails, verifying correctness of input to source documentation and taking corrective action for any errors found.
Employee Benefits Administrator (Team Leader)/ Acting Supervisor
Anglo American ASSU
03.2008 - 03.2013
- Onboarding of new administrators employees
- Training and induction of new team members/ administrators including coaching
- Handling of escalations and liaising with back office to ensure query resolution
- Assisting employee with payroll and H.R related queries through SAP 409 & Fusion
- Logging employee queries on the SAP CRM system
- Liaising with HR and payroll departments in resolving related employee queries
- Liaising with other stakeholders e.g., H.R, 3rd parties (Old Mutual, Alexandria Forbes, Banks etc
- VSP (voluntary severance package) Administration
- Handling of escalations and liaising with back office to ensure query resolution
- Monitoring and ensuring adherence and compliance to processes and set standards as per SLA
- Onboarding of new team members/ administrators
- Arrange training venues and liaise with 3rd party training providers to source training.
Education
National Diploma Human Resource Management -
UNISA
Post Grad Human Resource Development -
UNISA
Skills
Stakeholder Management
undefinedCourses Certificates
- SFX Accreditation – SAP Success Factors LMS
- SFX
- SAP 409 & Fusion
- SAP
- Employee Relations for People Managers
- Emotional Intelligence
- Brilliant Customer Service
- Udemy
- Think Strategically
- All about KPIs
- Business Data Analytics
- Six Sigma Yellow Belt
Tel
+27 60 33 222 02
Tools Technology
- SAP 409 & Fusion
- Smart Recruiters
- Navigator +
- Service Now(SNOW)
- LMS
- MS Offices Packages
Certification
SFX Accreditation – SAP Success Factors LMS
Timeline
SFX Accreditation – SAP Success Factors LMS
12-2022
Think Strategically
07-2022
Business Data Analytics
05-2022
Six Sigma Yellow Belt
04-2022
All about KPIs
04-2022
Learning & Development Administrator
Anglo American- GSS EMEA HR People Services
02.2021 - Current
Brilliant Customer Service
08-2018
Employee Relations for People Managers
08-2018
Talent Acquisition Supervisor
Anglo American- GSS EMEA HR People Services
09.2017 - 01.2020
Talent Acquisition Analyst (Acting)
Anglo American- GSS EMEA
01.2014 - 08.2017
Payroll Administrator
Anglo American- GSS EMEA
04.2013 - 12.2013
SAP 409 & Fusion
10-2010
Employee Benefits Administrator (Team Leader)/ Acting Supervisor
Anglo American ASSU
03.2008 - 03.2013
National Diploma Human Resource Management -
UNISA
Post Grad Human Resource Development -
UNISA
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