Nosiphiwo Solwandle
Captain Waitress
South Africa
Summary
I am an individual who is precise and methodical to how I handle every task that is placed before me as I believe that tasks are met through hardwork and dedication, this attitude is what sets me aside from others and makes me an asset in any dynamic organization. I aim to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the organization. Willing to serve extra hours respectively.
Overview
12
12
years of professional experience
5
5
Languages
Work History
Captain Waitress
Sihamco International
09.2024 - 08.2025
- Greet customers, handle their requests, and address complaints or issues promptly to ensure guest satisfaction
- Allocate tables to guests, maintain table settings, and ensure proper turnover for guests
- Ensure all health and safety regulations are followed in the dining area
Gaming Floor Waitress
Silverstar Casino
06.2018 - 01.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Informed customers about daily and seasonal specials
Publicity Restaurant Head Hostess
Silverstar Casino
01.2017 - 01.2018
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Collected information from arriving customers to seat groups or place them on waitlist
Banqueting Captain Waitress
Silverstar Casino
01.2014 - 01.2017
- Served appetizers, delivered entrees, and refilled beverages for banquet guests
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Education
High Certificate - Public Administration And Services
IQ Academy
01.2017
Skills
Customer service
References
Mr Monah Hamzer
Manager at Sihamco International
Phone: +966 57 380 3850
Mrs Zozibini Thobela
Supervisor at Sihamco International
Phone: +966 50 108 7437
Miss Angela Mathebula
Manager at Silverstar Casino
Phone: +27 72 155 1337
Mr Clifford Masike
Supervisor at Silverstar Casino
Phone: +27 76 130 3752
Timeline
Captain Waitress
Sihamco International
09.2024 - 08.2025
Gaming Floor Waitress
Silverstar Casino
06.2018 - 01.2024
Publicity Restaurant Head Hostess
Silverstar Casino
01.2017 - 01.2018
Banqueting Captain Waitress
Silverstar Casino
01.2014 - 01.2017
High Certificate - Public Administration And Services
IQ Academy
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