Nosimo Zuzile Sokhulu
Durban
Summary
Sales Assistant with strong customer service skills and experience in maintaining organised stock levels. Efficiently processes transactions while ensuring cash handling security. Committed to enhancing the customer shopping experience through effective visual merchandising and teamwork.
Overview
4
4
years of professional experience
Work History
Sales Assistant
PEP
07.2022 - 03.2026
- Assisted customers in selecting products and provided tailored advice to meet their needs.
- Responded promptly to customer enquiries, enhancing their understanding of products and services.
- Maintained neat and organised shelves through effective visual merchandising.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Managed customer returns and exchanges ensuring a positive resolutions for customer concerns.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Organised stock room for efficient inventory management and quick access to products
- Collaborated with team members to achieve sales targets and improve store performance.
- Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
- Replenished items and organised displays to keep stock looking professional.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
Education
Matric (Grade 12) -
Umtapho High School
Ntuzuma11.2014
Skills
Customer service
Visual merchandising
Sales transactions
Team collaboration
Problem solving
Cash handling
Stock replenishment
Face-to-face selling
customer Engagement
Product Knowledge
REFERENCES
ZINHLE MALUQUE -STORE MANAGER
0710949201
NOTHANDO DUMAKUDE -TEAM LEADER
0629414964
Timeline
Sales Assistant
PEP
07.2022 - 03.2026
Matric (Grade 12) -
Umtapho High School