Ms office, EVDS data capture & SAP system
Nosandi Audrie Mhlanga
Admin Clerk, Data Capturer & Receptionist
Evander
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Admin Clerk /Assistant Lead Front Office Receptionist
Robust Consulting Engineers
Evander
01.2022 - Current
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeting claimants during office visits.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Clients quotations.
- Vehicle inspections and maintenance schedules.
- Office maintenance and monthly office equipment inspection.
- Ordering and managing office supplies.
- Scheduling meetings for management and compliying meeting minutes.
- Assisting compiling tender documents.
- Managing directors diary.
- Responsible for all first aid duties.
- Organizing couriers and marketing events.
Data Capture /Admin Clerk
Sasol Club Vaccination Centre
Secunda
06.2021 - 12.2021
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Receptionist /Data Capturer
Evander Clinic
Evander
01.2020 - 05.2021
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and facility.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Captured patience records accordingly.
- Analyzed records captured making sure information is accurate
and correct.
Data Capture - Intern
Sasol Shared Services Real Estate Services
Secunda
01.2018 - 12.2019
- Sorted, organized and maintained files.
- Collaborated with team to optimize workflow and achieve objectives.
- Provided clerical support, addressing routine and special requirements.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data and assisted in timely reporting.
- Assisted with projects by applying strong analytical skills and studies.
- Researched and reviewed information in support of daily objectives.
- Distributed office supplies and files for staff.
- Liaised with clients to assess needs and responded to inquiries.
- Collected, arranged and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Receptionist
Fortis Hotel Evander
Evander
01.2015 - 12.2019
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
WEM Private College
Hazyview, South Africa 01.2011 - 12.2011
Diploma, Management Assistant -
Gert Sibande College
06.2016 - 07.2018
Skills
Strong administrative abilities
Software
Certification
NOSA First Aid Level 1
Additional Information
Refferences
Robust Consulting Engineers
Ms Patience Kekana
Position: HR and Bookkeeper
Contact number: 086 117 7726/060 646 2776
Sasol Outreach - Sasol Club Vaccination Centre
Ms Monique Matthee
Position: Admin supervisor
Contact number: 0725193731
Sasol Real Estate Services
Ms Bongi Valashiya
Position: Supervisor
Contact number: 017 601 4399/076 368 1849
Timeline
NOSA First Aid Level 1
06-2022
Admin Clerk /Assistant Lead Front Office Receptionist
Robust Consulting Engineers
01.2022 - Current
Data Capture /Admin Clerk
Sasol Club Vaccination Centre
06.2021 - 12.2021
Receptionist /Data Capturer
Evander Clinic
01.2020 - 05.2021
Data Capture - Intern
Sasol Shared Services Real Estate Services
01.2018 - 12.2019
Diploma, Management Assistant -
Gert Sibande College
06.2016 - 07.2018
Receptionist
Fortis Hotel Evander
01.2015 - 12.2019
High School Diploma -
WEM Private College
01.2011 - 12.2011
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