NORMAN MULAUDZI
Business Analyst
Braamfontein,Gauteng
Summary
Results-driven Project Coordinator with a proven track record of successfully managing diverse projects to meet tight deadlines. Highly skilled in problem-solving and hands-on execution. Known for excellent communication, planning, and decision-making abilities.
Overview
25
25
years of professional experience
6
6
Certification
Work History
Project Coordinator
Zote Investment Projects
07.2013 - Current
- Attending client meetings and assisting with determination of project requirements
- Setting up and managing support functions covering planning, tracking, reporting, quality management, and internal communication
- Appointing subcontractors and issuing contracts, invoices, and purchase orders
- Assisting the Project Manager in the review of contractors' quotations to ensure that only fair and reasonable pricing is recommended for approval
- Keeping the Project Manager and others informed about project status and issues that may impact client relations
- Requesting quotations from different suppliers and placing orders
- Attending site meetings and distributing minutes to all project team members
- Preparing monthly meeting reports.
Business Intelligent Analyst
Standard Bank
10.2012 - 03.2013
- Providing daily and monthly performance reports for management and stakeholders
- Developing new reporting, as required, to ensure a complete and accurate picture is available to management
- Producing and delivering ad hoc reporting
- Providing trend analytics proactively and upon stakeholder demand
- Identifying underperforming areas and conducting root cause analysis
- Providing input into business decisions through MIS analysis.
Demand Planner
Standard Bank
03.2012 - 09.2012
- Generating cash replenishment plans (daily load plans per cash point)
- Analysing replenishment/load plan (exception management) and update load plan where required
- Reviewing historical customer demand trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results
- Analyzing replenishment plans and adjusting plans to comply with approved cash van and cross pavement risk limits
- Analyzing projected cash point maximum and closing balances to identify potential risk limit infringements and either adjust plans to comply and/or apply for risk limit dispensations
- Recommending to management cash van and cash point risk limit adjustment based on demand and operational requirements
- Actively participating in supply and demand review meetings with the regions
- Reviewing the previous month's performance, agree and implement corrective and preventive action.
Service Analyst
Standard Bank
03.2006 - 02.2012
- Requesting and approving quotations for procurement of operational and capital goods and services
- Preparing purchase requisition
- Maintaining supplier relationships by serving as a single point of contact for contractual matters
- Managing record keeping for all contract-related correspondence and documentation
- Ongoing relationship management – both internal and external
- Participating in monthly performance review meetings with service providers
- Coordinating timely projects for Logistics and Planning in support of business objectives
- Providing daily, weekly, and monthly performance reports for stakeholders, both internal and external
- Producing and delivering ad-hoc reporting upon request
- Providing trend analytics pro-actively, and upon stakeholder demand
- Identifying underperforming areas and conducting root cause analysis
- Providing input into business decisions through MIS analysis
- Developing new reporting, as required, to ensure a complete and accurate picture is available to management.
Service Consultant
Standard Bank
01.2004 - 02.2006
- Assisting Direct Channel in identifying areas that require additional ATMs, growing ATMs footprint through acquiring servicing agreements with service providers, facilitating the installation of new ATMs, and optimising ATMs placement selection criteria.
Team Leader
Standard Bank
01.2000 - 12.2003
- Managing a team of 20 consultants, day and night shift responsible for monitoring IT infrastructure of all Self-Service Banking products (ATMs, Internet Banking, and Telephone Banking).
Education
Bachelor of Commerce in Economics - Majors: Economics, Developmental Economic
University Of South Africa
09.2026
National Higher Diploma in Cost And Management Accounting - Majors: Mngmnt Accounting, Financial Accounting
University of Johannesburg
South Africa12.1998
Grade 12 -
Ndaedzo High School
12.1995
Skills
- Project Coordination
- Data Analysis
- Change Management
- Procurement
- Forecasting
- Business Analysis
Affiliations
- 07/01/11, Torque IT, Advance Microsoft Excel 2007
- 10/01/10, Standard Bank, Global Team Leadership Programme
- 10/01/10, Action Training Academy, Health and Safety Representative
- 09/01/09, Standard Bank, Lean Six Sigma Business Programme
- 08/01/08, IBM, Cognos Analysis Studio
- 08/01/08, IBM, Cognos Report Authoring
- 01/01/04, Kepner and Fourie, Problem Solving and Decision Making
- 01/01/04, IBM Cognos, Report Building With PowerPlay Web
Additional Information
- 01/01/01 to 12/01/12, True Blue Service Excellence, Standard Bank
- 12/01/99, Finalist, SA National Debating Championship
- 12/01/97, Bursary, ABI and Coca Cola
- 01/03/96, 1995 Grade 12 Final Exam Best Results, Ndaedzo Secondary School
References
- References
- Thabiso Sehloho, IT Business Service Manager, Standard Bank, 082 507 6990
- Tshifhiwa Tshivhengwa, Founder, Zote Investments and Projects, 079 038 0650 / 082 522 9862
- Ratshibvumo Mutsharini, Director, Mulakhulu, 083 488 1069
LANGUAGES
Tshivenda
First Language
English
Proficient (C2)
C2
isiZulu, Sesotho, Xitsonga, Sepedi, Setswana
Upper Intermediate (B2)
B2
Certification
- Citizenship: South African
- Gender: Male
- Driving License: Code 10
Timeline
Project Coordinator
Zote Investment Projects
07.2013 - Current
Business Intelligent Analyst
Standard Bank
10.2012 - 03.2013
Demand Planner
Standard Bank
03.2012 - 09.2012
Service Analyst
Standard Bank
03.2006 - 02.2012
Service Consultant
Standard Bank
01.2004 - 02.2006
Team Leader
Standard Bank
01.2000 - 12.2003
Grade 12 -
Ndaedzo High School
Bachelor of Commerce in Economics - Majors: Economics, Developmental Economic
University Of South Africa
National Higher Diploma in Cost And Management Accounting - Majors: Mngmnt Accounting, Financial Accounting
University of Johannesburg
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