Norman Dittberner

Work History

Small Business Owner

Self

Mogale

11.1990 - 11.2012

Developed business plans and strategies to grow small business.
Created budgets and monitored expenses to stay within budget limits.
Negotiated contracts with vendors, suppliers, and customers.
Analyzed market trends to inform product offerings and pricing decisions.
Managed staff recruitment, hiring, training, and development.
Cultivated relationships with key stakeholders in the industry.
Implemented efficient processes for ordering inventory and tracking deliveries.
Oversaw daily operations of small business including customer service and financial management.
Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
Advised employees on best practices regarding safety protocols and procedures.
Resolved conflicts between staff members and customers when necessary.
Monitored customer feedback and implemented changes based on their suggestions.
Provided support services such as technical assistance or troubleshooting issues for clients.
Set pricing structures according to market analytics and emerging trends.
Monitored financial objectives and prepared budgets according to projections.
Established and maintained relationships with suppliers, clients, and other business partners.
Managed daily operations, including inventory control, vendor negotiations, and product pricing.
Implemented customer service protocols to enhance satisfaction and loyalty.
Oversaw financial activities, including budgeting, forecasting, and accounting to ensure fiscal health.
Negotiated contracts and agreements to secure advantageous terms.
Maintained accurate and complete records of all business transactions and interactions.
Managed crisis situations, resolving issues promptly to minimize impact on business.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Formed and sustained strategic relationships with clients.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delegated work to staff, setting priorities and goals.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Created effective business plans to focus strategic decisions on long-term objectives.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Project Engineer

Siemens

Johannesburg

02.1984 - 11.1989

Performed electrical engineering design calculations and analysis for projects.
Developed and maintained project schedules, budgets, and forecasts.
Prepared technical reports, drawings, specifications, wiring diagrams and schematics.
Conducted site visits to assess existing conditions of electrical systems.
Reviewed plans for new construction or renovation projects for conformance with applicable codes and standards.
Coordinated with other engineering disciplines to ensure successful completion of the project.
Provided technical support to operations staff during commissioning activities.
Assisted in troubleshooting complex system issues related to power distribution equipment.
Ensured compliance with safety regulations by inspecting installation sites and recommending corrective actions as needed.
Collaborated with vendors on product selection for cost efficiency and performance optimization purposes.
Managed procurement process from vendor selection through delivery at job site.
Monitored progress of projects to ensure timely completion within budget constraints.
Resolved discrepancies between design documents and actual field conditions.
Evaluated bids from contractors and vendors to determine most cost-effective solutions.
Interfaced with clients regarding design changes or schedule adjustments.
Developed maintenance procedures for installed systems.
Maintained records of all materials used in each project.
Participated in meetings with architects, contractors, consultants and other stakeholders.
Provided troubleshooting and analysis for discovered electrical faults, offering potential solutions.
Determined appropriate cables, fuses and electrical elements to use during installation phase of weapons detection systems.
Implemented preventive maintenance programs to enhance system reliability and longevity.
Developed and maintained project documentation, including design notes, calculations, and reports.
Updated and maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies.
Ensured projects adhered to environmental regulations and sustainability practices.
Managed electrical project timelines and budgets, ensuring projects were completed on schedule and within financial constraints.
Performed detailed calculations to establish manufacturing, construction, and installation standards and specifications.
Specified and sourced electrical components and equipment, ensuring compatibility and compliance with project requirements.
Oversaw the installation, testing, and commissioning of electrical systems, ensuring adherence to safety and quality standards.
Analyzed customer needs and provided technical solutions to meet those requirements.
Coordinated with suppliers, contractors, and clients to ensure project success.
Evaluated electrical systems, products, components, and applications by applying knowledge of electricity and materials.
Discussed engineering projects and products with both clients and other engineers.
Prepared cost estimates for customers according to services rendered.
Managed resources, created project schedules and maintained department budgets.
Initiated updated drawing package to increase manufacturing productivity.
Reviewed design specifications for newly engineered components and processes.
Collaborated with mechanical engineers to resolve product development and maintenance issues.
Worked with other engineers to meet public release deadlines.
Calculated costs of equipment purchases and operations and assisted with department budget planning.
Met with customers to identify electrical needs and recommended appropriate services and equipment.
Utilized and interpreted technical drawings when repairing and installing electrical systems.
Used design software to produce electrical system schematics and diagrams.
Performed equipment and product maintenance and inspected systems to locate potential malfunctions.
Calibrated and updated electrical systems to improve performance.

Summary

Overview

Work History

Small Business Owner

Project Engineer

Education

NTC 5 - Electrical, Electronics And Communications Engineering

Skills

Affiliations

Languages

References

Timeline

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