Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Nonzwelo  Lukhuleni

Nonzwelo Lukhuleni

Receptionist And Housekeeper
Nelspruit

Summary

Dynamic professional with extensive experience at Sudwala Chalets Shareblock, excelling in front desk operations and customer service. Proven ability to resolve inquiries and enhance guest satisfaction through effective communication and meticulous housekeeping. Skilled in data entry and office management, ensuring a welcoming and organized environment for all visitors.

Overview

2026
2026
years of professional experience
1
1
Certification
2
2
Languages

Work History

Receptionist

Sudwala Chalets Shareblock
2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Housekeeper

Sudwala Chalets Shareblock
01.2022 - 12.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Education

Tourism Management ( Diploma)

Nkangala Tvet College (Waterval Boven Campus)
Waterval Boven
09.2026

Skills

Data entry

Telephone skills

File management

Office management

Front desk operations

Housekeeping and hygiene standards

Certification

Tourism Management N4,N5,N6

References

Tanya Viviers- Former resort manager, Sudwala lodge

076 490 9075

Mpumelelo Nkumba - Cruise staff ,MSc cruises

079 818 1564

mpumelelonkumba35@icloud.com

Timeline

Housekeeper

Sudwala Chalets Shareblock
01.2022 - 12.2022

Tourism Management N4,N5,N6

06-2021

Receptionist

Sudwala Chalets Shareblock
2023 - Current

Tourism Management ( Diploma)

Nkangala Tvet College (Waterval Boven Campus)
Nonzwelo LukhuleniReceptionist And Housekeeper