Nonzuzo Sibanyoni
Boksburg
Summary
Proven leader and adept financial administrator at City Of Ekurhuleni, enhancing team productivity by over 30% through innovative work planning and effective problem-solving. Excelled in client support and account management, fostering strong relationships and maintaining high quality standards. Skilled in conflict resolution and mentoring, I drive results by empowering teams and optimizing operational workflows.
Overview
11
11
years of professional experience
Work History
Team Leader(Financial Administrator)
City Of Ekurhuleni
07.2015 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Held weekly team meetings to inform team members on company news and updates.
Finance Intern
City Of Ekurhuleni
03.2013 - 06.2014
- Prepared and posted financial journal entries using technically relevant software.
- Tracked financial transactions to update balance sheets with accurate, current information.
- Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
- Collaborated with team members on financial projects, resulting in more efficient workflows and timely completion.
- Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
- Contributed to audit preparations by organizing financial records and addressing discrepancies promptly.
- Supported organizational account management duties under direct supervision.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Created financial models for forecasting purposes, enabling better resource allocation and planning.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
Education
National Diploma in Accounting - Faculty of Management Science
Mangosuthu University of Technology
Durban, South Africa 04.2001 -
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Problem-Solving
Mentoring
Quality Improvement
Documentation And Reporting
Issue Resolution
Leading Team Meetings
Complaint resolution
Technical Support
Work Planning and Prioritization
Client Support
Staff Training
Client Service
People Management
Shift Scheduling
Overtime Management
Daily workflow improvement
Overseeing Daily Activities
Conflict Resolution
Account Management
Timeline
Team Leader(Financial Administrator)
City Of Ekurhuleni
07.2015 - Current
Finance Intern
City Of Ekurhuleni
03.2013 - 06.2014
National Diploma in Accounting - Faculty of Management Science
Mangosuthu University of Technology
04.2001 -