I am a dedicated and detail orientated individual with a strong passion. I have currently completed a law degree, a certificate in business administration and a diploma in Hospitality management.
In my previous role I was responsible for hotel information as needed for guest satisfaction and concierge services as needed. Please consider my experience and qualification for this position for the following reasons. I have experience as a guest service agent in a 5 star hotel. I am able to work long schedules. I have a diploma in Hospitality management. I have experience in reception in a guest service role. I am a well-groomed, friendly with a warm personality individual. I have computer literacy in Microsoft office, Micros and Fidelio
I am an enthusiastic person eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction
I hold exceptional written and verbal communication skills combined with the ability to work collaboratively in a team setting
I am a highly motivated individual with desire to take on new challenges. Strong working ethic, adaptability an exceptional interpersonal skills. Adapting at work effectively unsupervised and quickly mastering new skills
Microsoft Office
Micros
Touch typing
Petty cash handling
File management
Document review
Customer service
Documentation and record keeping
Strong organizational skills
Interpersonal skills
Communication skills
Problem solving skills
Attention to detail