Nontshumayelo Lusawana
0790394266
Mthatha Eastern Cape
Summary
Friendly, organized, and proactive Casual interpreter with 8 months experience looking to move into an office administrator role. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
CASUAL INTERPRETER
Pinetown Magistrate Court
01.2024 - Current
- Render interpreting services in criminal court, civil court, labor, and Quasi proceedings;
- Interpreting during consultation
- Translate legal documents and exhibits
- Reconstruction of court records
- Develop terminology; coin words; perform specific line and provide administrative support functions to Senior Interpreter
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
ADMIN OFFICER
Clinilab Pathology
01.2016 - 01.2020
- Provide administrative assistance and perform laboratory tests
- Adhere to correct procedures, policies, and health/safety guidelines
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
RECEPTIONIST
GoodLife Medical Centre
01.2011 - 01.2016
- Booking patients in for consultations
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Compiling reports including administration duties
- Assist to cover a reception area, word processing
- Doing claims on Medical Aid
- Attending clients coming for Health and Safety from Private companies
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
FRONT OFFICE CLERK
Department of Home Affairs
01.2010 - 01.2011
- Serve as a direct point of contact for clients
- Responded to enquiries from callers seeking information.
- Directed phone enquiries, answered customer questions, and scheduled appointments.
- Assist clients in completing application forms and verifying that they are filled in appropriately with DHA requirements, standard and guidelines
- Resolve problems or complaints within scope of the work area
- Assist with any duties required by management in the quest for client service excellence
- Assist with the verification and processing of client’s application forms in accordance with DHA.
Education
Grade 12 -
ST JAMES SSS
01.1998 - 04.2000
Certificate for Skills and Competency for Lifelong Learning - undefined
UNIVERSITY OF FREE STATE
01.2004 - undefined
Skills
Computer Literacy
Cross-cultural communication
Client Support
Interpersonal Communication
Professional ethics
Records Management
Fluent Bilingualism
Relationship Building
Client Confidentiality
Multitasking Abilities
Problem-solving abilities
Ability to work under pressure
Reliable and trustworthy
Time Management
Good Presentation
Innovative
Languages
English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
References
1. Pinetown Magistrate Court
083 668 9436 – Mr Ngcobo Supervisor
2. Clinilab Pathology
Nancy – 079 910 3566
3. Goodlife Medical Centre
0824489025 Dr N Lusawana
4. Department of Home Affairs
Nonhlanhla Mthiyane-082751 0565/ 031 333 9111
Timeline
CASUAL INTERPRETER
Pinetown Magistrate Court
01.2024 - Current
ADMIN OFFICER
Clinilab Pathology
01.2016 - 01.2020
RECEPTIONIST
GoodLife Medical Centre
01.2011 - 01.2016
FRONT OFFICE CLERK
Department of Home Affairs
01.2010 - 01.2011
Certificate for Skills and Competency for Lifelong Learning - undefined
UNIVERSITY OF FREE STATE
01.2004 - undefined
Grade 12 -
ST JAMES SSS
01.1998 - 04.2000
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