Nontokozo Zanele Nhleko
Casino Dealer
Durban
Summary
Dynamic Casino Dealer with extensive experience at Suncoast Casino, excelling in customer service and gambling knowledge. Recognized for optimizing guest satisfaction and promoting responsible gaming. Proficient in chip handling and maintaining a strong grasp of industry trends, I continuously enhance my skills to deliver exceptional gaming experiences.
Offering solid foundation in customer service and communication skills, ready to learn and develop in fast-paced casino environment. Brings ability to quickly understand game rules and regulations, ensuring fair play and compliance. Ready to use and develop problem-solving and multitasking skills casino dealer role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Casino Dealer
Suncoast Casino
06.2023 - Current
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Supported seamless game transitions, swiftly changing decks or replacement cards as needed without disrupting playtime.
- Optimized guest satisfaction by adjusting table settings to accommodate individual preferences for seating arrangements or betting limits.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
- Conducted games such as Blackjack, Poker (RaiseEM and Ultimate texas hold'em) by explaining rules, taking bets and delivering payouts.
- Maintained a strong knowledge of industry trends and game updates, participating in ongoing education to continuously improve professional skills.
Education
Diploma In Taxation - Accounting And Finance
Durban University Of Technology
Durban, South Africa 04.2001 -
Skills
Gambling knowledge
Timeline
Casino Dealer
Suncoast Casino
06.2023 - Current
Diploma In Taxation - Accounting And Finance
Durban University Of Technology
04.2001 -
Languages
English
Zulu
references
Tracy chetty
Pit manager @ suncoast casino
0834830065
Moneliso Dase
dealer supervisor @ suncoast casino
0641247130