Nontokozo Fortunate Nene
Social Worker
Vryheid,KZN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Social Worker
MIET AFRICA
Vryheid, KwaZulu Natal
04.2023 - Current
- Supported clients and families with empathy and compassion during difficult times.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Improved client access to community resources with thorough needs assessments and effective referral processes.
Adolescent Girls and Young Women Supervisor
Mawela Community Development
Vryheid
11.2021 - 03.2023
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Maintained database systems to track and analyze operational data.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Social Auxiliary Worker
Mawela Community Development
Vryheid
11.2020 - 11.2021
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
- Used Microsoft Word and other software tools to create documents and other communications.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Social Work - Social Work
University of Johannesburg
Johannesburg, South Africa 02.2016 - 12.2019
Skills
- Youth and adolescent development
References
Nathi Mathe
Designation: Centre Manager
Organization: Mawela Community Development
Contact: 0635039007/ 0728891057
Lifa Mthethwa
Designation: M&E Officer
Organization: MIET AFRICA
Contact: 0792252381
Zuzile Ndlamlenze
Designation: Social Worker
Organization: Mawela Community Development
Contact: 0787515844
Timeline
Social Worker
MIET AFRICA
04.2023 - Current
Adolescent Girls and Young Women Supervisor
Mawela Community Development
11.2021 - 03.2023
Social Auxiliary Worker
Mawela Community Development
11.2020 - 11.2021
Bachelor of Social Work - Social Work
University of Johannesburg
02.2016 - 12.2019
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