Nontokozo Vilakazi
Administration Assistant
Springs,GP
Summary
Proven Administrative Assistant with a track record of enhancing office operations and service delivery at the City of Ekurhuleni Metropolitan Municipality. Excelled in data entry and interpersonal communication, significantly reducing registration errors by implementing quality controls. Skilled in coordinating administrative functions and ensuring compliance with legislative requirements.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
City of Ekurhuleni Metropolitan Municipality
01.2023 - Current
- Answering multi-line phone system, handling inquiries, and directing them to the relevant department.
- Responsible for coordinating office administration service and functions to ensure accurate service delivery.
- Maintain both physical and e-filing systems according to the National Archives and Records Act to ensure accessibility and adherence to legislation.
- Ensure that completed work adheres to governance and municipal legislation requirements.
- Execute communication functions to ensure that all parties are informed.
- Liaise and engage with departments to ensure administrative duties are completed.
- Prepare reports, memos, and official documents.
- Schedule and coordinate service delivery meetings, and subscribe to minutes.
Registration Administrator
Independent Electoral Commission
10.2023 - 05.2024
- Conducted regular audits of registration data, ensuring accuracy and compliance with regulations.
- Maintained detailed records of registrant information for efficient tracking and reporting purposes.
- Reduced registration errors significantly by implementing thorough quality control measures.
- Ensured a positive experience for disadvantaged attendees by providing personalized registration assistance and prioritizing their needs throughout the event.
Education
Diploma in Public Relations Management - Communication Science
University of South Africa
Pretoria 04.2001 -
Certificate in Computer Literacy - Computer Literacy
Southland College
Brakpan 04.2001 -
High School Diploma -
Franciscan Matric Project
Boksburg 04.2001 -
Skills
Office Administration
Administrative Support
Data Entry
Computer Skills
Interpersonal Communication
Customer Service
Timeline
Registration Administrator
Independent Electoral Commission
10.2023 - 05.2024
Administrative Assistant
City of Ekurhuleni Metropolitan Municipality
01.2023 - Current
Diploma in Public Relations Management - Communication Science
University of South Africa
04.2001 -
Certificate in Computer Literacy - Computer Literacy
Southland College
04.2001 -
High School Diploma -
Franciscan Matric Project
04.2001 -
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