NONTOKOZO MDLULIA
HR/OFFICE ADMINISTRATOR
Durban,KZN
Summary
Extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Organized HR Administrator skilled in managing employee records, recruitment processes, and benefits administration. Excels in maintaining compliance with employment laws and fostering positive employee relations. Strong communicator with knack for problem-solving and conflict resolution. Brings proactive approach to streamlining HR operations and enhancing workplace efficiency.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Event Coordinator / Manager
uThingo Bar Services
Durban
07.2024 - Current
- Planning high profile events.
- Ensured all operations stayed within budget.
- Managing over 50 staff.
- Making sure the event runs smoothly and successfully.
- Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
- Supervised event happenings and intervened quickly to resolve problems.
HR Administrator / Receptionist
MMP Construction
Durban
04.2024 - Current
- Welcoming Visitors/Clients.
- Answering and transferring approximately 20 calls to relevant departments.
- Managing over 100 staff records.
- Administer over 100 staff payslips.
- Filing.
- Administer 10 vehicle and 3 trucks records.
- Monitored sickness and absence records, identifying patterns and addressing issues to improve overall attendance.
- Coordinated recruitment processes, from advertising vacancies to conducting interviews and selecting candidates.
- Administered employee on-boarding , facilitating smooth integration of new hires into the organization.
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Maintained comprehensive HR records, including contracts, performance reviews, and attendance data, ensuring compliance with GDPR.
- Assisted with the implementation of a new HR information system, improving data management and accessibility.
- Provided guidance and support to managers on disciplinary procedures and conflict resolution.
- Handled disciplinary and grievance procedures, ensuring fairness and legal compliance in all cases.
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Organized and maintained personnel records in compliance with data protection regulations.
- Led initiatives to identify and address pay disparities, promoting fairness in compensation.
HR Manager / Sales
Cocktails and Caviar
Durban
04.2023 - 04.2024
- Screened, interviewed, and hired candidates to facilitate smooth recruitment procedures.
- Spearheaded the company's talent acquisition and recruitment processes.
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Initiated the employee evaluation process and recommended policy changes to propel staff progress towards desired readiness goals.
- Compiled and updated employee files in electronic and paper formats, to maintain accurate records.
- Provided expert legal advice on disciplinary and grievance issues, to support management.
- Evaluated and resolved employee performance-based claims, and harassment incidents.
- Organized orientations, events, and activities for employees to deliver the objectives of the organization.
- Created and executed HR strategies and initiatives to minimize business disruptions.
- Devised hiring and recruitment policies for 50 and above-employee company.
Student Support and Training Administrator
Chefs Training & Innovation Academy
Durban
02.2017 - 06.2022
- Documented participant attendance, engagement, and progress.
- Approved qualification completion and registered achievements with examination bodies.
- Reported on learners' progress and predicted course completion time-frames.
- Kept training data and documentation secure for full compliance.
- Met individual needs through attentive, student-centered training approaches.
- Monitored industry changes and adapted training to reflect trends, updates, and developments.
- Mentored learners to build subject confidence and competence.
- Worked with students in setting and achieving attainable learning goals.
- Assessed student progress to respond to additional support needs.
- Enhanced employee performance by developing and implementing comprehensive training programs.
Office Administrator
Angel Projects / Domino Foundation
Durban
06.2014 - 10.2015
- Oversaw client billing and issued POs for subcontractors, equipment, and supplies.
- Accurately tracked all contracts, subcontracts, purchase orders, and change orders to maintain project schedules and costs.
- Skillfully coordinated and managed large projects by breaking down plans into manageable tasks.
- Monitored costs, timescales, and resources used to achieve project success.
- Met project deadlines by managing and partnering with contractors to monitor performance.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Processed invoices, prepared financial reports, and conducted bank reconciliations to support the finance department.
- Coordinated communications, financial processing, registration, record keeping, and other administrative functions.
Personal Assistant
Night Vision Marketing
Durban
01.2012 - 05.2012
- Provided positive first impressions by maintaining immaculately clean reception areas and warmly greeting clients.
- Generated high-quality reports, documents, and presentations.
- Worked closely with clients to understand desired results, and manage expectations.
- Generated reports using Microsoft Excel spreadsheets.
- Organized personal and professional calendars, including reminders and updates for upcoming meetings, events, and deadlines for Manager.
- Organized travel arrangements on behalf of the Manager, including booking hotels, transport, and restaurants.
Au Pair/Assistant
Grunewald family
Durban
08.2010 - 05.2012
- Organized and led age-appropriate activities involving reading, crafts, and educational play.
- Enforced rules to teach manners and maintain a safe environment.
- Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
- Maintained organized and clean children's areas.
- Improved group and individual behavior with positive management strategies.
- Built strong, trusting relationships with children, creating a secure and comforting environment.
- Read with children to improve reading skills.
- Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
- Maintained open communication with parents regarding children's progress, challenges, and milestones.
- Assisted with homework and school projects, enhancing academic performance and interest in learning.
Recruiter [au Pair Consultant]
Youth Discovery Programme [YDP]
Durban
01.2007 - 05.2010
- Customized customer experiences to build brand loyalty.
- Engaged with customers to better understand their needs and deliver excellent service.
- Planned and executed new strategies to increase sales.
- Part-time basis.
- Planned and executed recruitment events to bring in area candidates.
Education
Diploma of Higher Education - HR Management
ELearning College
Online 04.2025 - Current
Diploma of Higher Education - Operations Management
ELearning College
Online 04.2025 - Current
Some College (No Degree) - Healthcare Administration
Ashworth College
Online (USA) 08.2013 - 09.2013
Some College (No Degree) - Intercultural Management
Austin Community College
Austin, TX 06.2007 - 12.2007
High School Diploma -
Nilgiri Secondary School
Durban,South Africa 01.2001 - 01.2005
Skills
- Staff Development
Highly Organized
- Good communication
- Proficient in Microsoft Office
- Team coordination
- Multi-tasking
- Team Leadership
- Deadline-driven
- Interpersonal communication
- Creativity and visioning
Interests
Travelling
Hiking
Walk at the beach
Personal Information
- Date of Birth: 04/04/88
- Nationality: South African
- Marital Status: Married
Custom Section - Drivers License
Code 10 Drivers License
Timeline
Diploma of Higher Education - HR Management
ELearning College
04.2025 - Current
Diploma of Higher Education - Operations Management
ELearning College
04.2025 - Current
Event Coordinator / Manager
uThingo Bar Services
07.2024 - Current
HR Administrator / Receptionist
MMP Construction
04.2024 - Current
HR Manager / Sales
Cocktails and Caviar
04.2023 - 04.2024
Student Support and Training Administrator
Chefs Training & Innovation Academy
02.2017 - 06.2022
Office Administrator
Angel Projects / Domino Foundation
06.2014 - 10.2015
Some College (No Degree) - Healthcare Administration
Ashworth College
08.2013 - 09.2013
Personal Assistant
Night Vision Marketing
01.2012 - 05.2012
Au Pair/Assistant
Grunewald family
08.2010 - 05.2012
Some College (No Degree) - Intercultural Management
Austin Community College
06.2007 - 12.2007
Recruiter [au Pair Consultant]
Youth Discovery Programme [YDP]
01.2007 - 05.2010
High School Diploma -
Nilgiri Secondary School
01.2001 - 01.2005
Similar Profiles
Sbusiso JokweniSbusiso Jokweni
Assistant English Teacher at UThingo Preparatory SchoolAssistant English Teacher at UThingo Preparatory School
Neely HoltNeely Holt
Bartender at Luxe Bar ServicesBartender at Luxe Bar Services
Ivan KearIvan Kear
Bartender at Copa Bar ServicesBartender at Copa Bar Services
Minenhle Usithandile BhenguMinenhle Usithandile Bhengu
Volunteer at Voice Of Victory Worship CenterVolunteer at Voice Of Victory Worship Center
Sthembiso Promise DubeSthembiso Promise Dube
SHEQ COORDINATOR at Compass Medical Waste ServicesSHEQ COORDINATOR at Compass Medical Waste Services