Nontokozo Khuzwayo
Cashier
Summary
Dynamic professional with a proven track record at Trademor, excelling in customer service and cash handling. Enhanced checkout efficiency and fostered customer loyalty. Adept at payment processing and building relationships, driving repeat business. Leveraged strong communication skills to boost sales and streamline operations, achieving a 20% reduction in wait times.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Cashier
Trademor
01.2025 - 07.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Restaurant Waiter
DeMa
04.2024 - 01.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Call Center Agent, Inbound Sales
CCI
04.2022 - 01.2024
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Efficiently managed a high volume of calls while maintaining composure under pressure.
- Developed an in-depth understanding of company offerings, enabling confident presentation of tailored solutions to clients'' needs.
- Boosted sales revenue by effectively promoting products and services to potential customers.
Education
High School Diploma -
Rochester College
Stanger 04.2001 -
High School Diploma -
Ezithabeni Secondary School
Maphumulo 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
Certification
Advanced computer literacy
Timeline
Cashier
Trademor
01.2025 - 07.2025
Restaurant Waiter
DeMa
04.2024 - 01.2025
Advanced computer literacy
07-2023
Intermediate Computer literacy
07-2023
Call Center Agent, Inbound Sales
CCI
04.2022 - 01.2024
High School Diploma -
Rochester College
04.2001 -
High School Diploma -
Ezithabeni Secondary School
04.2001 -