Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Nontokozo Khuzwayo

Cashier

Summary

Dynamic professional with a proven track record at Trademor, excelling in customer service and cash handling. Enhanced checkout efficiency and fostered customer loyalty. Adept at payment processing and building relationships, driving repeat business. Leveraged strong communication skills to boost sales and streamline operations, achieving a 20% reduction in wait times.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Cashier

Trademor
01.2025 - 07.2025
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Restaurant Waiter

DeMa
04.2024 - 01.2025
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.

Call Center Agent, Inbound Sales

CCI
04.2022 - 01.2024
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Efficiently managed a high volume of calls while maintaining composure under pressure.
  • Developed an in-depth understanding of company offerings, enabling confident presentation of tailored solutions to clients'' needs.
  • Boosted sales revenue by effectively promoting products and services to potential customers.

Education

High School Diploma -

Rochester College
Stanger
04.2001 -

High School Diploma -

Ezithabeni Secondary School
Maphumulo
04.2001 -

Skills

Customer service

Certification

Advanced computer literacy

Timeline

Cashier

Trademor
01.2025 - 07.2025

Restaurant Waiter

DeMa
04.2024 - 01.2025

Advanced computer literacy

07-2023

Intermediate Computer literacy

07-2023

Call Center Agent, Inbound Sales

CCI
04.2022 - 01.2024

High School Diploma -

Rochester College
04.2001 -

High School Diploma -

Ezithabeni Secondary School
04.2001 -

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Nontokozo KhuzwayoCashier